Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2872)

Target; Goleta (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a leading retail company as a Guest Advocate! This role is perfect for those who thrive in a fast-paced environment and enjoy engaging with customers. You'll be responsible for delivering outstanding service, assisting guests with their needs, and ensuring a smooth shopping experience. With a focus on teamwork and guest satisfaction, this position offers the chance to make a real impact in the community. Embrace the opportunity to work in a vibrant atmosphere where your contributions are valued and celebrated. If you're passionate about providing excellent service and enjoy working with people, this is the perfect role for you!

Qualifications

• Strong communication skills to engage with guests effectively.
• Ability to handle cash transactions and operate technology.

Responsibilities

• Deliver exceptional guest service and support in-store experiences.
• Handle transactions accurately and maintain safety standards.
• Assist guests with inquiries and promote store services.

Skills

Effective communication

Problem solving

Customer service

Teamwork

Attention to detail

Education

High School Diploma or equivalent

Job description

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2872)

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2872) role at Target

Starting Hourly Rate / Salario por Hora Inicial: $18.75 USD per hour

ALL ABOUT TARGET
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. Our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Knowledgeable about both in-store and digital services and solutions to drive adoption, usage, and guest loyalty. Empowered to make shopping quick and easy at checklanes, guest services, gift registry, pick-up, and drive-up, ensuring exceptional quality.

Role Skills and Experience:

• Communicating and interacting with guests to build an inclusive guest experience
• Problem solving and decision making to positively impact the guest experience and resolve concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings, and services

Typical Responsibilities:

• Delivering a service culture that prioritizes guest experience, including authentic greeting, understanding guest needs, and offering assistance
• Scanning and bagging items efficiently, accurately, and in compliance with safety standards
• Minimizing guest wait times while maintaining service quality
• Informing guests about brand launches, store activities, and loyalty programs, assisting with sign-up
• Using and demonstrating the Target App, Wallet, and fulfillment services
• Handling returns, de-escalating negative situations, and partnering with leaders as needed
• Supporting order pick-up, drive-up, and registry services
• Maintaining a clean and safe work environment
• Supporting guest services and maintaining compliance with laws and policies
• Performing other duties as needed based on business requirements

Preferred Qualities:

• Enjoyment of a fun, energetic environment and teamwork
• Passion for delivering excellent guest service
• Comfortable interacting with people and solving concerns
• Ability to work in a fast-paced environment and multi-task effectively

Basic Skills Needed:

• Effective communication and positive language
• Welcoming attitude and attention to detail
• Ability to operate technology and work independently or in a team
• Focus and composure in a busy setting

Additional Requirements:

• Handling cash transactions accurately
• Ability to work in varying temperatures and lift merchandise up to 44 pounds
• Flexible schedule including nights, weekends, and holidays
• Reliable attendance and mobility for the shift duration

Find benefits and more information at https://corporate.target.com/careers/benefits.

Target complies with Fair Chance Ordinances and provides reasonable accommodations for applicants with disabilities. For assistance, visit your local Target or contact Guest Services at 1-800-440-0680.

Applications are accepted continuously. Bilingual applications are welcome.