Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2781)

Roundel; Chicago (IL); On-site; Full time

Job summary

An established industry player is seeking enthusiastic Guest Advocates to join their vibrant team in Chicago. This role is all about creating memorable experiences for guests by providing exceptional service and support. You'll engage with customers, assist them with their shopping needs, and ensure a welcoming atmosphere at all times. If you thrive in a dynamic environment and love interacting with people, this opportunity is perfect for you. Join a company that values community and teamwork, and be part of a mission to make every guest's day a little brighter. Your contributions will help shape the future of retail and customer engagement!

Benefits

Competitive Benefits

Flexible Work Schedule

Employee Discounts

Career Development Opportunities

Qualifications

• Effective communication and a welcoming attitude are essential.
• Attention to detail and ability to multi-task in a fast-paced environment.

Responsibilities

• Deliver exceptional guest service and create a welcoming experience.
• Efficiently handle cash register operations and assist guests with inquiries.
• Maintain a clean workspace and stock supplies as needed.

Skills

Effective Communication

Welcoming Attitude

Attention to Detail

Multi-tasking

Customer Service

Ability to Work in Fast-paced Environment

Education

High School Diploma or Equivalent

Tools

Cash Register

Point of Sale System

Job description

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2781)

Apply locations 1101 W Jackson Blvd, Chicago, IL 60607-2905 time type Variable posted on Posted 3 Days Ago job requisition id R0000368901 The Starting Hourly Rate / Salario por Hora Inicial is $17.75 USD per hour. The Pay Range / Rango salarial is $17.75 USD - $26.65 USD per hour.

ALL ABOUT TARGET

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty.

As a Service Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
  • Create a welcoming experience by authentically greeting all guests
  • Observe to quickly understand whether a guest needs assistance or wants to interact
  • Engage with guests in a genuine way
  • Be knowledgeable about the tools, products, and services available in the total store
  • Thank the guest in a genuine way
• Scan and bag all guest items efficiently and accurately
• Work efficiently to minimize guest wait time while maintaining guest service
• Make the guest aware of current and upcoming brand launches
• Know and speak to the benefits of Target Loyalty programs
• Understand and show guests how to use Wallet and the other features of the Target App
• Be familiar with all fulfillment services
• Attempt every return and follow register prompts
• Partnering with Leaders to de-escalate any negative situations
• Deliver easy and accurate service to all Order Pick Up and Drive Up guests
• Maintain a clean, clutter-free work area
• Stock supplies during store open hours
• Demonstrate a culture of ethical conduct, safety and compliance
• Support guest services such as order pick up and Drive-up Orders
• All other duties based on business needs

WHAT WE ARE LOOKING FOR

We might be a great match if:

• Working in a fun and energetic environment makes you excited
• Providing service to our guests that makes them say I LOVE TARGET! excites you
• You enjoy interacting with people all day
• You aren’t looking for a Monday thru Friday job

But, there are a few skills you should have from the get-go:

• Communicating effectively
• Welcoming and helpful attitude toward guests and team members
• Attention to detail while multi-tasking
• Willing to educate guests and engage around products and services
• Ability to communicate on multiple frequency devices
• Capability to remain focused in a fast-paced environment

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Accurately handle cash register operations
• Capable of working in and exposure to varying temperatures
• Scan, handle and move merchandise efficiently and safely
• Flexible work schedule and reliable attendance necessary
• Ability to remain mobile for the duration of a scheduled shift

Find competitive benefits from financial and education to well-being and beyond at Target Benefits.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws.