Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1485)

Target; Santee (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic Guest Advocates to enhance the shopping experience. This role emphasizes guest interaction, problem-solving, and teamwork in a vibrant environment. Ideal candidates will enjoy engaging with customers and providing exceptional service. Responsibilities include greeting guests, assisting with inquiries, and ensuring a smooth checkout process. Join a dynamic team where your contributions will make a significant impact on customer satisfaction and loyalty. If you thrive in a fast-paced setting and love helping others, this opportunity is perfect for you!

Qualifications

• Strong communication and positive language skills.
• Ability to operate technology and work independently or in a team.

Responsibilities

• Create a welcoming experience by greeting all guests.
• Engage genuinely with guests, asking questions to understand their needs.
• Minimize guest wait times while maintaining service quality.

Skills

Effective communication

Problem solving

Adaptability

Attention to detail

Multi-tasking

Job description

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1485)

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1485) role at Target

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1485)

3 months ago Be among the first 25 applicants

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1485) role at Target

Starting Hourly Rate / Salario por Hora Inicial: $18.25 USD per hour

ALL ABOUT TARGET

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

Skills and Benefits

The role offers opportunities to build skills such as:

• Communicating and interacting with guests to build an inclusive guest experience
• Problem solving and decision making to positively impact the guest experience
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

Typical Responsibilities

• Demonstrate a service culture prioritizing guest experience by delivering service standards
• Create a welcoming experience by greeting all guests
• Observe body language and verbal cues to assist guests effectively
• Engage genuinely with guests, asking questions to understand their needs
• Be knowledgeable about store tools, products, and services to resolve issues and enhance experience
• Thank guests sincerely and acknowledge their choice to shop at Target
• Scan and bag items efficiently and accurately
• Minimize guest wait times while maintaining service quality
• Inform guests about store activities, brand launches, and loyalty programs
• Assist guests with Target Wallet, app features, and fulfillment services
• Handle returns following policies and partner with leaders for de-escalation when needed
• Support order pickup, drive-up, and registry services
• Maintain a clean and organized work area
• Stock supplies and assist with safety and compliance protocols
• Perform other duties as needed

What We Are Looking For

Ideal candidates are those who:

• Enjoy working in a fun, energetic environment and teamwork
• Find excitement in providing excellent guest service
• Enjoy interacting with people and making their shopping experience better
• Are flexible and adaptable, especially on weekends and holidays

Skills and Qualifications

• Effective communication and positive language skills
• Welcoming attitude and helpfulness
• Attention to detail and multi-tasking ability
• Willingness to educate guests about products and services
• Ability to operate technology and work independently or in a team
• Focus and composure in a fast-paced environment

Basic Requirements

• Accurate cash handling skills
• Ability to work in varying temperatures and conditions
• Ability to lift merchandise up to 44 pounds safely
• Flexible schedule including nights, weekends, and holidays
• Reliable attendance and mobility for shift durations

Find more benefits at https://corporate.target.com/careers/benefits. Target considers qualified applicants with criminal histories in accordance with applicable laws. Reasonable accommodations are available upon request for applicants with disabilities. Applications are accepted continuously, with no deadline.