Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0945)

Target; Chesterfield (MO); On-site; Full time

Job summary

Join a leading retailer as a Guest Advocate, where you'll enhance the guest experience through effective communication and service. You'll engage with guests, manage transactions, and promote store benefits in a dynamic environment. Target values teamwork and provides a flexible schedule, making it an exciting place to work.

Qualifications

• Comfort with technology and operating scanners and devices.
• Ability to work in varying environments and lift merchandise up to 44 pounds.

Responsibilities

• Greet guests authentically and create a welcoming environment.
• Scan and bag items efficiently, accurately, and safely.
• Promote Target Loyalty programs and assist with sign-up.

Skills

Effective communication

Problem-solving

Attention to detail

Multitasking

Positive attitude

Job description

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0945)

Join us to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0945) role at Target.

Starting Hourly Rate / Salario por Hora Inicial: $15.75 USD per hour

ALL ABOUT TARGET

As a Fortune 50 company with over 400,000 team members worldwide, Target is an iconic brand and a leading retailer in America.

Working at Target means helping families discover the joy of everyday life. We care for our communities and invest in the places we live, work, and play. We prioritize relationships, develop talent, and succeed as one team. Our purpose is rooted in our values and how we work — caring, growing, and winning together.

ALL ABOUT SERVICE & ENGAGEMENT

As a Guest Advocate, you will welcome, thank, and exceed guest expectations through interaction and recovery. You will promote both in-store and digital services, helping guests adopt and use features that foster loyalty. Your goal is to make shopping quick and easy at checkouts, guest services, gift registry, pick-up, and drive-up options, ensuring high-quality service.

Skills and Experiences You Will Build:

• Effective communication and inclusive guest interactions
• Problem-solving and decision-making to enhance guest experience
• Adapting to various guest situations
• Promoting store benefits, offerings, and services

Typical Responsibilities:

• Deliver a service culture that prioritizes the guest experience:
• Greet guests authentically and create a welcoming environment
• Observe and understand guest needs through body language and cues
• Engage genuinely, asking questions to understand needs
• Be knowledgeable about store tools, products, and services to resolve issues
• Thank guests sincerely and express happiness they chose Target

Scan and bag items efficiently, accurately, and safely

Minimize wait times while maintaining service quality

Inform guests about current store events and launches

Promote Target Loyalty programs and assist with sign-up

Show guests how to use Wallet and Target App features

Guide guests through fulfillment services and enrollments

Handle returns following store policies, partnering with leaders as needed

De-escalate negative situations and recover guest satisfaction

Provide accurate service for Order Pick Up, Drive Up, and Registry guests

Maintain a clean, organized work area

Stock supplies and assist guests during store hours

Follow safety and compliance protocols

Support guest services like order pickup, Drive-up orders, including Starbucks DU, and DU Returns

Perform other duties as needed

What We Are Looking For:

• Enjoy working in a lively, team-oriented environment
• Passion for delivering excellent guest service
• Enjoy engaging with people and simplifying their shopping experience
• Prefer a dynamic schedule with weekends and holidays

Required Skills:

• Effective communication and positive attitude
• Attention to detail and multitasking ability
• Willingness to educate guests about products and services
• Comfort with technology and operating scanners and devices
• Ability to stay focused and composed in a fast-paced setting

Basic Requirements:

• Accurate cash handling skills
• Ability to work in varying environments and lift merchandise up to 44 pounds
• Flexible schedule, including nights, weekends, and holidays
• Reliable attendance and mobility for shifts

Find benefits ranging from financial to well-being at Target Benefits.

ADA Statement: Target provides reasonable accommodations during the application process upon request. Contact Guest Services at 1-800-440-0680 or visit your local Target store for assistance.

Applications are accepted continuously; there is no deadline.