Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0852)

Target; Rohnert Park (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks enthusiastic Guest Advocates to enhance the shopping experience. This role involves engaging with guests, providing exceptional service, and ensuring a welcoming atmosphere. Ideal candidates thrive in dynamic environments, enjoy interacting with people, and are committed to making shopping easier and more enjoyable. Join a team that values community and offers growth opportunities while delivering joy to everyday life. If you have a passion for service and a positive attitude, this could be the perfect fit for you!

Qualifications

• Ability to operate technology devices and work independently or in teams.
• Accurate cash handling and register operations.

Responsibilities

• Delivering a service culture that prioritizes guest experience.
• Engaging with guests to understand their needs and offering solutions.
• Maintaining a clean and safe work environment.

Skills

Effective communication

Attention to detail

Multi-tasking

Welcoming attitude

Problem-solving

Job description

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0852)

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0852) role at Target

Starting Hourly Rate / Salario por Hora Inicial: $19.25 USD per hour

ALL ABOUT TARGET

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage, and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up, and drive-up while ensuring exceptional quality.

The Role of a Guest Advocate

This role provides skills and experience in:

• Communicating and interacting with guests to build an inclusive guest experience
• Problem-solving and decision-making to positively impact the guest experience and resolve concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings, and services

Typical Responsibilities

• Delivering a service culture that prioritizes guest experience
• Greeting guests authentically and observing body language and verbal cues to assist
• Engaging with guests to understand their needs and offering solutions
• Knowing store tools, products, and services to assist guests effectively
• Scanning and bagging items efficiently and accurately
• Minimizing wait times while maintaining service quality
• Informing guests about store events, brand launches, and loyalty programs
• Assisting with digital services like Wallet, Target App, and fulfillment options
• Handling returns, de-escalating negative situations, and recovering guest satisfaction
• Maintaining a clean and safe work environment
• Supporting various guest services including order pickup and drive-up
• Performing other duties as needed

Ideal Candidate Traits

If you:

• Enjoy working in a fun, energetic environment
• Provide service that makes guests love Target
• Enjoy interacting with people and making their shopping easier
• Prefer a dynamic, busy workday

then you might be a great fit!

Required Skills and Qualities

• Effective communication and positive language
• Welcoming attitude and helpfulness
• Attention to detail and multi-tasking ability
• Willingness to educate guests about products and services
• Ability to operate technology devices and work independently or in teams
• Focus and composure in a fast-paced environment

Basic Job Requirements

• Accurate cash handling and register operations
• Ability to work in varying temperatures and environments
• Safe handling and movement of merchandise, including lifting up to 44 pounds
• Flexible schedule including nights, weekends, and holidays
• Reliable attendance and mobility for shifts

Find more benefits at https://corporate.target.com/careers/benefits. Target considers qualified applicants with criminal histories in accordance with local laws. Reasonable accommodations are available for applicants with disabilities upon request.