Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0351)

Target; Rochester Hills (MI); On-site; Full time

Job summary

Join Target as a Guest Advocate, where you will provide exceptional service to guests in a dynamic environment. Your role will involve greeting customers, assisting with inquiries, and ensuring a welcoming atmosphere. This position is perfect for those who thrive on interaction and enjoy a fast-paced work setting.

Qualifications

• Enjoys working in a fun, energetic environment.
• Loves providing excellent service and interacting with people.
• Prefers a dynamic work schedule.

Responsibilities

• Delivering the service standard to prioritize guest experience.
• Creating a welcoming experience by greeting all guests.
• Engaging with guests to understand their needs.

Skills

Effective communication

Welcoming attitude

Attention to detail

Multi-tasking

Job description

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0351)

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0351) role at Target

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0351)

3 months ago Be among the first 25 applicants

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0351) role at Target

Starting Hourly Rate / Salario por Hora Inicial: $15.75 USD per hour

ALL ABOUT TARGET

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

Skills and Experience

The role of a Guest Advocate can provide you with the skills and experience of:

• Communicating and interacting with guests to build an inclusive guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

Typical Responsibilities

As a Service Advocate, your day may include:

• Demonstrating a service culture that prioritizes the guest service experience by delivering the service standard
• Creating a welcoming experience by authentically greeting all guests
• Observing to quickly understand whether a guest needs assistance or wants to interact, following body language and verbal clues
• Engaging with guests genuinely, asking questions to understand their needs
• Being knowledgeable about store tools, products, and services to solve issues and improve guest experience
• Thanking guests sincerely and expressing happiness that they chose Target

And more responsibilities including scanning, bagging, minimizing wait times, promoting loyalty programs, assisting with digital services, maintaining a clean work area, stocking supplies, and ensuring safety and compliance.

What We Are Looking For

You might be a great fit if you enjoy working in a fun, energetic environment, love providing excellent service, enjoy interacting with people, and prefer a dynamic work schedule.

We provide comprehensive training, but the following skills are essential from the start:

• Effective communication and positive language
• Welcoming and helpful attitude
• Attention to detail and multi-tasking
• Willingness to educate guests about products and services
• Ability to operate technology and work independently or as part of a team
• Focus and composure in a fast-paced environment

Additional Requirements

• Handling cash accurately
• Working in varying temperatures and conditions
• Safely handling merchandise up to 44 pounds
• Flexible schedule, including nights, weekends, and holidays
• Reliable attendance and mobility for shifts

Find more benefits at https://corporate.target.com/careers/benefits. Target provides reasonable accommodations during the application process for individuals with disabilities. For assistance, visit your local Target store or contact Guest Services at 1-800-440-0680.