Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0201)

Target; San Diego (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking enthusiastic Guest Advocates to enhance the shopping experience. This role focuses on delivering exceptional service, engaging with guests, and ensuring a welcoming environment. Ideal candidates thrive in dynamic settings, enjoy teamwork, and are eager to assist guests effectively. Join a company that values community and teamwork, offering opportunities to develop crucial skills while making a difference in customers' lives. If you are passionate about providing excellent service and enjoy a vibrant work atmosphere, this role is perfect for you.

Qualifications

• Candidates should have effective communication skills and a positive attitude.
• Attention to detail and ability to multi-task are essential.

Responsibilities

• Demonstrating a service culture prioritizing the guest experience.
• Greeting guests authentically and understanding their needs.
• Handling returns and resolving issues in partnership with leaders.

Skills

Effective communication skills

Problem solving

Attention to detail

Ability to multi-task

Positive attitude

Job description

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0201)

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0201) role at Target

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0201)

3 months ago Be among the first 25 applicants

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0201) role at Target

Starting Hourly Rate / Salario por Hora Inicial: $18.50 USD per hour

All About Target

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

All About Service & Engagement

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

Skills and Experience

The role offers opportunities to develop skills such as:

• Communicating and interacting with guests to build an inclusive guest experience
• Problem solving and decision making to positively impact the guest experience and resolve concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings, and services

Typical Responsibilities

A typical day includes:

• Demonstrating a service culture prioritizing the guest experience
• Greeting guests authentically and understanding their needs
• Using knowledge of store tools, products, and services to assist guests
• Scanning and bagging items efficiently and accurately
• Minimizing guest wait times while maintaining service quality
• Promoting Target Loyalty programs and assisting with sign-up
• Explaining and demonstrating app features like Wallet
• Handling returns and resolving issues in partnership with leaders
• Supporting order pick-up, drive-up, and registry services
• Maintaining a clean and safe work environment
• Supporting other guest services and complying with safety policies

Ideal Candidate

We look for candidates who:

• Enjoy working in a fun, energetic environment and teamwork
• Are excited to deliver excellent guest service
• Enjoy interacting with people and making their experience better
• Prefer a dynamic, non-traditional schedule including weekends and holidays

Required Skills

From the start, candidates should have:

• Effective communication skills and positive attitude
• Attention to detail and ability to multi-task
• Willingness to educate guests about products and services
• Ability to operate technology and work independently or in a team
• Focus and composure in a fast-paced environment

Additional Expectations

Candidates should also be able to:

• Handle cash register operations accurately
• Work in varying environmental conditions
• Lift merchandise up to 44 pounds safely
• Maintain flexible and reliable attendance
• Remain mobile during shifts

For more benefits, visit Target Benefits.