Guerlain - Beauty Sales Associate - Troy

Neiman Marcus Group, Inc.; Troy (MI); On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player in luxury retail is seeking a passionate Client Advisor to elevate customer experiences. In this role, you will engage with clients both in-person and digitally, showcasing your expertise in fashion and trends. With a focus on personalized service, you will utilize cutting-edge technology to drive sales and foster lasting relationships. Join a dynamic team that values collaboration and innovation, and enjoy a range of inclusive benefits that support your personal and professional growth. This is an exciting opportunity to make a significant impact in the world of luxury retail.

Benefits

Disability Benefits

Paid Parental Leave

Paid Time Off

Retirement Plan (401K)

Life Insurance

Financial Solutions

30% Associate Discount

Professional Development Opportunities

Qualifications

• Experience in styling and fashion with a focus on customer engagement.
• Ability to utilize digital tools for sales and client outreach.

Responsibilities

• Cultivate client relationships through exceptional service and engagement.
• Achieve sales and client conversion goals using technology.

Skills

Sales Goals Achievement

Styling and Fashion Knowledge

Digital Selling Tools Experience

Customer Service

Education

High School Diploma or equivalent

Tools

Digital Store Technology

Job description

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by law.

We provide reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please contact us.

Guerlain - Beauty Sales Associate - Troy

Neiman Marcus Group is a relationship business that leads with love—for our customers, associates, brand partners, and communities. Our legacy of innovation and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.

Your Role

As a Client Advisor, you will cultivate relationships with clients through elevated selling, exceptional customer service, and personal engagement, becoming their trusted style confidante. You will service clients both in-store and digitally using the latest technology for outreach and selling. You should speak about fashion and trends with authority—both in person and digitally. This role is onsite at the specified location and reports to the Sales Manager.

What You'll Do

• Maintain a customer-centric mentality.
• Demonstrate expert styling and brand knowledge, improve sales through technology and wardrobing.
• Showcase products differently based on whether a client is remote or in-person.
• Utilize selling tools and digital store technology to sell, using omni-channel and fleetwide inventory.
• Achieve personal sales, client conversion, and wardrobing goals.
• Strategize to increase individual productivity through wardrobing, outreach, and technology use.
• Use digital tools and social media to connect with clients and guide traffic.
• Create a positive work environment through collaboration.

What You Bring

• Motivation and ability to set and achieve sales goals.
• Experience with technology and digital selling tools.
• Styling, fashion, and retail experience.
• High School Diploma or equivalent.

We offer an inclusive benefits package, including:

• Disability benefits
• Paid parental, family, and adoption leave
• Paid time off
• Retirement plan (401K) and life insurance
• Financial solutions
• 30% associate discount
• Personal and professional development opportunities

For more details, visit our benefits section or see https://www.neimanmarcusgroup.com/benefits

About Neiman Marcus Group

As a leading luxury retailer with 3,000+ brand partners, we deliver personalized experiences across multiple channels. Our NMG|Way culture, powered by our people, fosters collective strength to make life extraordinary. We are committed to diversity and inclusion, with a focus on empowering our team. We also provide accommodations during our hiring process. For assistance, contact [e-mail].

Other Compensation

• This position is eligible for commission according to company plan.

Additional Information

• Overtime status: Non-exempt
• Posting date: May 5, 2025
• Application deadline: Ongoing

My Profile

Create and manage profiles for future opportunities.

Applicants in Los Angeles and San Francisco: We consider qualified applicants with criminal histories as required by law.

We do not accept unsolicited resumes from staffing or recruitment agencies. Resumes submitted without prior approval will be considered unsolicited, and no referral fees will be paid.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If needed, contact us at [e-mail].

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