Guard Shack Attendant

Ace-Worldwide-Group-of-Companies; Muskego (WI); On-site; USD 21,000 - 28,000; Part time

Job summary

Ace-Worldwide-Group-of-Companies in Muskego, WI, seeks a Part-Time Guard Shack Attendant to ensure safe and efficient truck access by checking in/out, recording details, and monitoring security. You will greet drivers professionally and follow site procedures during afternoon shifts.

The role requires reliability, attention to detail, sound judgment, and clear communication. You will maintain gate records, report incidents, and cooperate with security and operations teams while keeping the shack

Qualifications

• Strong customer service, verbal communication and interpersonal skills.
• High school diploma or equivalent preferred.
• Dependable, punctual and able to work scheduled hours consistently.
• Strong attention to detail and ability to maintain accurate written or electronic records.
• Ability to remain alert, professional and calm while handling multiple priorities.
• Ability to follow instructions and established security and safety procedures.
• Basic computer or data-entry skills preferred.

Responsibilities

• Greet truck drivers in a professional and courteous manner.
• Check trucks in and out of the facility and verify required information or documentation.
• Accurately record truck, trailer, driver, carrier, appointment, arrival, departure, and other required details.
• Provide drivers with clear directions and communicate relevant arrival or departure information to appropriate personnel.
• Monitor security cameras and remain alert for unusual, unauthorized, or unsafe activity.
• Report discrepancies, suspicious activity, safety concerns, or incidents promptly according to established procedures.
• Maintain organized, complete, and confidential gate records.
• Follow company safety, security, access-control, and emergency procedures.
• Keep the guard shack and immediate work area clean and orderly.
• Perform other related duties as assigned.

Skills

Customer service

Verbal communication

Interpersonal skills

Attention to detail

Data entry

Education

High school diploma or equivalent

Job description

Description

The Part-Time Guard Shack Attendant supports safe and efficient truck access by checking commercial trucks in and out, recording required information accurately, monitoring security cameras, and providing courteous service to drivers. This position requires reliability, attention to detail, sound judgment, and the ability to communicate clearly while following established site procedures. Monday through Friday, 3:00 p.m. to 6:00 p.m.

Essential Duties and Responsibilities

• Greet truck drivers in a professional and courteous manner.
• Check trucks in and out of the facility and verify required information or documentation.
• Accurately record truck, trailer, driver, carrier, appointment, arrival, departure, and other required details.
• Provide drivers with clear directions and communicate relevant arrival or departure information to appropriate personnel.
• Monitor security cameras and remain alert for unusual, unauthorized, or unsafe activity.
• Report discrepancies, suspicious activity, safety concerns, or incidents promptly according to established procedures.
• Maintain organized, complete, and confidential gate records.
• Follow company safety, security, access-control, and emergency procedures.
• Keep the guard shack and immediate work area clean and orderly.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent preferred.
• Strong customer service, verbal communication, and interpersonal skills.
• Dependable, punctual, and able to work the scheduled hours consistently.
• Strong attention to detail and ability to maintain accurate written or electronic records.
• Ability to remain alert, professional, and calm while handling multiple priorities.
• Ability to follow instructions and established security and safety procedures.
• Basic computer or data-entry skills preferred.