Guam Commercial Banking Service Rep – Client-Facing Transactions

First Hawaiian Inc.; Guam; Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

Résumé du poste

First Hawaiian Bank in Guam is seeking a Commercial Banking Service Representative (CBSR) to join our team. This client-facing role supports commercial banking clients with a range of financial transactions and ensures exceptional service.

The successful candidate will join a program with stable hours and a schedule of Monday–Friday 8:00AM–5:00PM (hours may vary). This on-site role in Mongmong, GU offers a comprehensive benefits package and opportunities for growth within a respected

Qualifications

• Associate degree in business or related field or banking experience.
• Basic understanding of financial products, services, and accounting concepts.
• Familiarity with databases, systems, and PC desktop technology.
• General understanding of business products and services.
• Proficiency in MS Office (Outlook, Word, Excel).
• Highly accurate, organized, and capable of prioritizing tasks.
• Excellent oral, interpersonal, and written communication skills.
• Ability to follow through on tasks and work well in a team.
• Active Notary Public certification preferred.

Responsabilités

• Act as the primary liaison for commercial banking transactions, including loans, lines of credit, leases, and letters of credit.
• Coordinate end-to-end processing of transactions from documentation to disbursements and collateral maintenance.
• Collaborate with external stakeholders to ensure timely closings.
• Support Commercial Banking Officers with portfolio management, including updating systems and ensuring compliance.
• Provide comprehensive support for deposit account servicing, including openings and maintenance.
• Manage bank card services, handle transaction disputes, and update cardholder profiles.
• Support digital banking platforms by facilitating user access and troubleshooting issues.
• Respond to client inquiries, resolve operational issues, and manage service complaints.
• Foster strong relationships with commercial clients and promote bank products and services.
• Stay updated on bank products and services to assess client needs and recommend solutions.

Connaissances

Teamwork

Excellent communication

Notary Public (preferred)

Formation

Associate degree in business or related field

Outils

MS Office

Description du poste

First Hawaiian Bank in Guam is seeking a Commercial Banking Service Representative (CBSR) to join our team. This client-facing role supports commercial banking clients with a range of financial transactions and ensures exceptional service.

The successful candidate will join a program with stable hours and a schedule of Monday–Friday 8:00AM–5:00PM (hours may vary). This on-site role in Mongmong, GU offers a comprehensive benefits package and opportunities for growth within a respected