GTM Senior Business Systems Analyst - Channel Sales

Ramp; New York (NY); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Flexible PTO

Health and wellness stipend

Relocation coverage to NYC or SF

In-office perks: lunch, snacks, drinks

Job summary

Ramp is seeking a seasoned Business Systems professional to lead cross-functional initiatives spanning Sales, Account Management, Partnerships, and Product. You will own GTM systems architecture, automate Salesforce processes, and manage partner attribution from initial touch to payout.

We value problem framing, outcome-focused solutions, and a data-driven approach to ROI. You will collaborate across teams, balance competing requests, and drive impact with minimal oversight.

Qualifications

• 5+ years in business systems at a fast-paced company.
• Salesforce Admin certification or equivalent hands-on experience, plus real depth in HubSpot.
• Non-trivial Salesforce flows built and debugged when they broke, and a clear view of why declarative automation goes wrong at scale.
• A habit of framing problems rather than waiting for a spec: ambiguous requests taken on, decided and shipped.
• Fluency translating business requirements into a solution, and authoring that solution in terms of the outcome it drives and how that outcome will be measured.
• A metric-driven approach to prioritization: ROI, effort, and maintenance costs weighed and explained.

Responsibilities

• Own partner GTM systems: roadmap, architecture, and health.
• Build and deploy Salesforce automation: record-triggered flows, validation rules, custom objects, and approvals.
• Own partner attribution from first touch to payout: referrals, deal registration, partner payouts.
• Own integrations across the stack: lead routing, enrollment, meeting booking, enrichment, attribution (Salesforce, LeanData, Outreach, Gong, Chili Piper, ZoomInfo, Workato).
• Prioritize requests against ROI; decide what to build, defer, or decline with ROI-backed rationale.
• Drive cross-functional alignment on scope, sequencing, and tradeoffs; close without a manager in the room.

Skills

Salesforce Admin

HubSpot

Salesforce Flows

ROI Prioritization

Problem Framing

Requirements Translation

Cross-Functional

AI Tools

Tools

Apex

Lightning Web Components

Job description

About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

Ramp is in a critical phase of growth. We grew immensely last year and are building out a talented business systems team to ensure we maintain this trajectory for years to come. You’ll work directly with our Sales, Account Management, Partnerships, and Product teams to execute mission-critical business systems projects across the organization. This is a key role where you will be uniquely positioned to impact the full picture of Ramp’s growth efforts through systems development.

What You'll Do

• Own partner GTM systems: the roadmap, the architecture decisions inside them and their operational health

• Build and deploy the Salesforce automation behind them: record-triggered and screen flows, validation rules, custom objects and fields, permission sets and approvals

• Own partner attribution from first touch to payout: referral capture, deal registration, partner-to-opportunity linkage and monthly partner payouts

• Own the integrations across the stack, including lead routing, sequence enrollment, meeting booking, enrichment and partner attribution, spanning Salesforce, LeanData, Outreach, Gong, Chili Piper, ZoomInfo and Workato

• Prioritize incoming requests against ROI. Make the call on what gets built, what gets deferred and what gets declined, and show the numbers behind it

• Drive cross-functional alignment on scope, sequencing and tradeoffs and carry it through to closure without a manager in the room

What You'll Need

• 5+ years in business systems at a fast-paced company

• Salesforce Admin certification or equivalent hands-on experience, plus real depth in HubSpot

• Non-trivial Salesforce flows built and debugged when they broke, and a clear view of why declarative automation goes wrong at scale

• A habit of framing problems rather than waiting for a spec: ambiguous requests taken on, decided and shipped

• Fluency translating business requirements into a solution, and authoring that solution in terms of the outcome it drives and how that outcome will be measured

• A metric-driven approach to prioritization: requests ranked on ROI, effort weighed against ongoing maintenance cost and the reasoning made explicit to the requester

• Multi-month projects delivered with cross-team dependencies and no PM attached: sequencing the work, holding scope, flagging risk before it lands, clearing blockers rather than reporting them and keeping everyone informed without being asked

• Fluency with AI tools to build, audit and document faster and a clear sense of where they stop being reliable

Nice to Have

• Experience in channel or marketing systems: partner sourcing, revenue share and payouts, or campaign structure, UTM tracking, lead source and multi-touch attribution

• Cross-functional program management across engineering, sales and finance stakeholders

• A product mindset toward internal tooling: treating stakeholders as users, shipping in phases and measuring adoption after launch

• Snowflake, Looker or similar BI and warehouse tooling

• Working knowledge of Apex or Lightning Web Components, enough to recognize when declarative is the wrong answer

• Linear or similar project management software

• Time spent at a high-growth startup or technology company

Benefits available to all full-time Ramp employees (Global)

• Flexible PTO

• Centralized home-office equipment ordering

• Health and wellness stipend

• Budget for intra-office travel

• Weekly coffee stipend

United States

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

• One Medical annual membership

• 401(k), including employer match on contributions made while employed by Ramp

• Fertility HRA (up to $10,000 per year)

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

• Pet insurance

• In-office perks: lunch, snacks, drinks, and more

• Relocation expense coverage to NYC or SF (if needed)

Canada

• Group medical, dental, and vision coverage through Sun Life

• Life, AD&D, and disability coverage

• Fertility drug coverage (up to $4,000 lifetime)

• Group Retirement Plan with employer match (RRSP + DPSP)

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

• Employee Assistance Program and virtual care through Lumino Health

United Kingdom

• Private medical insurance through Freedom Elite

• Virtual GP and at-home care via eMed x Livi

• Workplace pension through Penfold, with salary sacrifice option

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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