GTM Engineer

Opkey; Pittsburgh (Allegheny County); On-site; USD 110,000 - 165,000; Full time

Job summary

Opkey is seeking a highly technical GTM Systems & AI Engineer to join our Revenue Operations team. This role designs, builds, and optimizes the tech stack powering Sales, SDR, Customer Success, and Revenue initiatives, using automation, APIs, AI, and modern architectures.

You’ll collaborate with Sales Leadership, Marketing, Product, and IT to reduce manual work, improve seller productivity, and accelerate revenue growth through AI-driven workflows and scalable integrations.

Qualifications

• 2–4 years of experience in Revenue Operations, Sales Operations, GTM Systems, Solutions Engineering, or Software Engineering.
• Deep experience administering HubSpot or Salesforce.
• Experience integrating multiple SaaS applications using APIs.
• Strong understanding of REST APIs, webhooks, and system integrations.
• Experience building workflow automation.
• Strong understanding of B2B SaaS sales processes.
• Excellent communication and stakeholder management skills.

Responsibilities

• Own and optimize our GTM technology stack, including: HubSpot, Gong, ZoomInfo.
• Design scalable workflows supporting Sales, SDRs, Marketing, and Customer Success.
• Build integrations between internal and third-party systems.
• Manage APIs, webhooks, middleware, and automation platforms.
• Continuously improve CRM architecture, data quality, and system performance.

Skills

Analytical thinking

Stakeholder management

Communication

Problem solving

Tools

HubSpot

Salesforce

APIs

REST APIs

Webhooks

Gong

ZoomInfo

OpenAI APIs

AWS/Azure/Google Cloud

n8n

Make

Workato

GitHub

Job description

At Opkey, we empower enterprises to unlock the full potential of their ERP investments with cutting-edge, agentic AI-powered automation. Our intelligent platform delivers continuous assurance across the entire ERP lifecycle; from initial deployment to day-to-day operations and long-term digital transformation.

By eliminating manual errors, accelerating testing cycles, and ensuring seamless adoption of critical updates, Opkey helps organizations modernize with confidence and agility. Trusted by 250+ global enterprises, we reduce risk, drive efficiency, cut costs, and fast-track innovation; so businesses can focus on what they do best: growing and evolving in a dynamic digital world.

About the Role

We're looking for a highly technical, business-minded GTM Systems & AI Engineer to join our Revenue Operations team. This role will be responsible for designing, building, and optimizing the technology and AI ecosystem that powers our Sales, SDR, Customer Success, and Revenue teams.

This isn't a traditional CRM Administrator role.

You'll serve as the engineering force behind our GTM technology stack, leveraging automation, APIs, AI, and modern system architecture to eliminate manual work, improve seller productivity, and accelerate revenue growth.

You'll work closely with Revenue Operations, Sales Leadership, Marketing, Customer Success, Product, and IT to continuously improve how our go-to-market organization operates.

What You'll Own:

Revenue Systems

• Own and optimize our GTM technology stack, including:


• HubSpot


• Gong


• ZoomInfo


• Design scalable workflows supporting Sales, SDRs, Marketing, and Customer Success.


• Build integrations between internal and third-party systems.


• Manage APIs, webhooks, middleware, and automation platforms.


• Continuously improve CRM architecture, data quality, and system performance.

AI & Automation

Lead our AI strategy across the GTM organization by identifying and implementing opportunities to automate repetitive work and improve decision-making.

• AI-generated meeting preparation


• Automated CRM updates from Gong conversations


• AI-generated follow-up emails


• Prospect research agents


• Quote and proposal assistants


• Sales coaching assistants

Develop and maintain reusable AI workflows that improve productivity while ensuring data accuracy, governance, and security.

Workflow Automation

Design end-to-end workflows that reduce administrative work for our sellers.

• Lead routing


• Territory assignment


• Opportunity management


• Quote approvals


• Deal routing


• Slack notifications


• Task automation

Data Quality & Governance

• Improve CRM data integrity.


• Monitor duplicate management and enrichment.


• Improve reporting reliability.


• Build scalable governance around GTM systems.

Partner directly with Sales Leadership to identify friction points and eliminate manual work.

Success is measured by time saved for sellers—not simply workflows created.

What Success Looks Like

Within your first year, you'll help us:

• Reduce manual CRM updates by over 80%


• Significantly reduce time spent preparing for customer meetings


• Automate repetitive seller workflows


• Build AI-powered experiences that become part of every seller's daily workflow

Qualifications

Required

• 2-4 years working in Revenue Operations, Sales Operations, GTM Systems, Solutions Engineering, or Software Engineering


• Deep experience administering HubSpot or Salesforce


• Experience integrating multiple SaaS applications using APIs


• Strong understanding of REST APIs, webhooks, and system integrations


• Experience building workflow automation


• Strong understanding of B2B SaaS sales processes


• Excellent communication and stakeholder management skills

Preferred

Experience with:

• HubSpot


• Gong


• ZoomInfo


• OpenAI or Anthropic APIs


• Workato


• n8n


• Make


• AWS, Azure, or Google Cloud


• GitHub


• AI agents and LLM orchestration


• Retrieval-Augmented Generation (RAG)

The Ideal Candidate

The ideal candidate is equal parts engineer, architect, and business problem solver.

They don't simply automate existing processes—they redesign them.

They understand both the technical architecture behind modern SaaS platforms and the operational realities of enterprise sales teams.

They are passionate about AI and constantly explore new ways to improve productivity through intelligent automation.

Key Performance Indicators

• Seller hours saved per month


• AI adoption across the GTM organization


• Quote turnaround time


• Lead routing speed


• Pipeline hygiene


• Forecast accuracy improvements


• User satisfaction with GTM systems

Why This Role Matters

Our vision is to build an AI-enabled revenue organization where technology removes friction from the sales process rather than creating it.

This role will be instrumental in helping us leverage AI, automation, and modern GTM systems to create a best-in-class buying and selling experience while allowing our revenue teams to spend more time with customers and less time on administrative work.

Equal Opportunity at Opkey

At Opkey, we’re building a team as diverse and dynamic as the customers we serve. We’re proud to be an equal opportunity employer, and we welcome candidates of all backgrounds, experiences, and perspectives. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.

What matters here is your mindset, your skills, and your drive to make an impact. If you’re passionate, curious, and ready to roll up your sleeves, we want to hear from you.