GSOC Operator - Tech Site - Full Time

Allied Universal; San Jose (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive Pay

Weekly and Daily Pay

Growth Opportunities

Benefit Package

Job summary

Allied Universal in San Jose, CA is seeking a GSOC Operator for our Tech Site to monitor security across multiple client facilities. This full-time role involves using access control and alarm monitoring systems and coordinating with the GSOC team to protect people, property and brand image.

You will respond to incidents, investigate alarms, and support employees with safety and security concerns while working morning and evening shifts.

Qualifications

• Minimum 18 years of age for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent, or five (5) years of verifiable experience.
• Minimum of two (2) years of military, law enforcement, government, or security experience.

Responsibilities

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
• Assist company employees in all concerns that pertain to safety and security
• Monitor travel safety and security of company’s employees

Skills

Security experience

Customer service

Incident response

Problem solving

Education

High school diploma or equivalent

Tools

Access control systems

Alarm monitoring systems

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate:

$28.00 / Hour

Location:

GSOC Operator - Tech Site - San Jose, CA.

Schedule:

Full Time, Morning and Evening Shifts, 7:00 AM - 3:00 PM, Wednesday through Sunday (Monday and Tuesday OFF)

CLIENT CONTRACTUAL REQUIREMENTS

• - Security Experience - 5+ Years
• - Valid Driver's License - AU Driver Policy Requirements

Perks: Competitive Pay, Weekly and Daily Pay, Growth Opportunities, and Benefit Package

As a GSOC Operator, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

RESPONSIBILITIES:

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
• Assist company employees in all concerns that pertain to safety and security
• Monitor travel safety and security of company’s employees

QUALIFICATIONS:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or five (5) years of verifiable experience
• Minimum of two (2) years of military, law enforcement, government, or security experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  *A valid driver’s license will be required for driving positions only

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal day
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

PPO14417