GSOC Operator

Control-Risks; Los Angeles (CA); Hybrid; USD 65,000 - 71,000; Full time

Benefits offered by this job

Medical Benefits

Prescription Benefits

Dental Benefits

Vision Benefits

Life and AD&D

401(k) Retirement

Pet Insurance

Employee Assistance Program

Job summary

Control Risks is seeking GSOC Operators to join a fast-paced security operations center protecting a leading global technology company. You will monitor CCTV, access control, and alarms, evaluate incidents in real time, and coordinate responses with security partners to maintain a safe workplace.

You’ll receive ongoing training on security technologies and incident response, work with cross-functional teams, and adapt to flexible hours including overnight shifts, weekends, and holidays as needed.

Qualifications

• Bachelor’s or Associate’s degree preferred in Criminal Justice, Security Studies or related field.
• Interest in security operations, incident response, and emergency management.
• Ability to stay composed and make quick decisions under pressure.
• Strong written and verbal communication skills.
• Analytical and problem-solving abilities with multi-tasking capacity.
• Willingness to learn CCTV, access control, alarm monitoring and incident management platforms.

Responsibilities

• Operate and monitor CCTV, access control, alarm, and other security technologies to identify threats.
• Evaluate incidents in real time and coordinate responses with security partners.
• Create accurate incident documentation to support awareness and improvements.
• Help execute security protocols ensuring a safe workplace.
• Engage in regular training on security tech, threats, and incident response.
• Collaborate with cross-functional teams to strengthen security operations.

Skills

Security Operations

Incident Response

Communication

Analytical Thinking

Team Collaboration

Learning Security Tech

Flexibility

Education

Criminal Justice or related field

Tools

CCTV Systems

Access Control

Alarm Monitoring

Incident Management Systems

Job description

Join Control Risks and become part of a fast-paced Global Security Operations Center protecting the people and operations of a leading global technology company. We’re looking for driven GSOC Operators who thrive in dynamic environments and want hands-on experience with security technology, real-time incident management, and global security operations. You’ll play a critical role in identifying potential threats, coordinating responses, and helping keep employees and facilities safe.

What you’ll do:

• Operate and monitor CCTV, access control, alarm, and other security technologies to identify and elevate potential threats.
• Evaluate developing incidents in real time and coordinate timely responses with security partners and key stakeholders.
• Create accurate, detailed incident documentation to support operational awareness and continuous improvement.
• Help execute security protocols and procedures supporting a safe and secure workplace.
• Build your expertise through regular training on security technology, emerging threats, and incident response.
• Work alongside cross-functional partners to strengthen security operations and improve response capabilities.

• 0+ years of experience in a GSOC, security operations center, corporate security environment, or similar setting. Candidates looking to begin or build their career in security operations are encouraged to apply.

• Associate’s or bachelor’s degree in Criminal Justice, Political Science, History, Security Studies, or a related field preferred, but not required.
• Interest in security operations, incident response, emergency management, and security technology.
• Ability to remain composed and make sound decisions in fast-moving or high-pressure situations.
• Strong written and verbal communication skills with the ability to communicate information clearly and professionally.
• Strong analytical and problem-solving skills with the ability to assess developing situations and manage multiple priorities.
• Comfortable learning and using CCTV, access control, alarm monitoring, incident management, and other security technology platforms.
• Collaborative, team-oriented approach with a willingness to learn and continuously develop security operations knowledge.
• Capability to work flexible hours, including overnight shifts, weekends, and holidays as needed.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

The base salary range for this position is $65,000-71,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Control Risksparticipatesin the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates.For more information on E-Verify, please visit www.uscis.gov.