GSOC Flex Operator - MUST HAVE OPEN AVAILABILITY

Securitas Security Services USA, Inc.; San Jose (CA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Daily pay options

Competitive benefits

Job summary

Securitas Security Services USA, Inc. is seeking a Global Security Operations Center (GSOC) Operator to monitor alarms, coordinate responses, and support ongoing safety initiatives for a diverse client base.

You will analyze multiple security feeds, issue advisories, and produce daily incident reports from our San Jose area operations. Ideal candidates have a high school diploma, strong English communication, and the ability to multitask in a fast-paced environment; security experience is a

Qualifications

• High school diploma or equivalent required.
• Must be 18+ and pass background and drug tests.
• Experience or degree in security-related field preferred.
• Excellent written and verbal communication in English.

Responsibilities

• Investigate alarms and coordinate security responses.
• Assist employees with safety and security concerns.
• Monitor travel safety and security for employees.
• Prepare daily and incident reports and distribute advisories.

Skills

Customer service

Communication

English proficiency

Multitasking

Teamwork

Windows/Office

Flexibility

Overtime readiness

Education

High school diploma

Associate’s degree or related experience

Military/Law enforcement background

Tools

Microsoft Windows

Microsoft Office Suite

Job description

Global Security Operations Center (GSOC) Operator

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Essential Job Functions:

• Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
• Assisting company employees in all concerns that pertain to safety and security
• Monitoring travel safety and security of company’s employees
• Conducting ongoing review of multiple systems and sources to detect potential risks
• Notifying and coordinating corporate response by distribution of advisories and other communications
• Compiling daily reports and incident reports
• Following procedures for managing a variety of incidents, from minor incidents handled at the local level to global crises
• Provides back-up, support, and on-call function as needed

Additional Job Functions:

• Perform other related duties and special projects as required
• Gather and prepare reports on individual and team performance metrics

Minimum Qualifications and Requirements

• High school diploma or equivalent required
• At least 18 years of age
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
• Associate’s degree or 2+ years of equivalent work experience in Military, Law Enforcement, Government, Corporate Security
• Strong Customer Service skills
• Excellent written and verbal communication skills
• Ability to read, write, and speak clearly in English
• Ability to multitask in a fast paced, at times stressed work environment
• Strong team player
• Comfortable with high-tech work environment, and constant learning of new tools and innovations
• Flexibility to work all shifts, and willingness to assist the team with overtime when needed
• Proficient in Microsoft Windows and Office Suite

Preferred Qualifications:

• Prior experience in a security operations center, or similar is highly preferred
• Bachelor’s degree in Information Technology, International Affairs/Relations/Business, Emergency Management, Political Science, Criminal Justice or related discipline
• Experience with security systems, including alarm monitoring, electronic access control, and CCTV
• Supervisory experience, ideally in a security role

The above statements are intended to describe the general nature of this job. They should not be construed as an exhaustive list of all responsibilities, requirements, skills, and standards required to perform essential job functions.

• Weekly pay and Daily Pay Options
• Competitive benefits

See a different world.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

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