GSMR Cleaning Attendant Team Lead

Great Smokey Mountain Railroad, LLC; North Carolina; On-site; Full time

Job summary

A leading company in Bryson City, NC is seeking a Cleaning Attendant Team Lead. This role involves ensuring high cleaning standards for train cars and facilities, acting as a team leader, and supporting exceptional customer experiences. The position requires flexibility and a valid driver's license.

Benefits

Medical/Rx

Dental and vision package

401K with company-match

Generous PTO plan

Qualifications

• Supervisory or leadership experience preferred.
• Extensive prior cleaning and/or janitorial experience.

Responsibilities

• Perform a variety of cleaning duties ensuring quality workmanship.
• Monitor staff to ensure proper use of cleaning agents.
• Responsible for training and coaching of all employees.

Skills

Leadership

Cleaning

Education

Valid driver's license

Job description

Job Details

Job Location: BRYSON CITY, NC

Position Type: Core

Salary Range: $18.00 - $20.00 Hourly

Description

Division/Department:Depot/ Cleaning

Job Title:Cleaning Attendant Team Lead

Reports To:Cleaning Manager

Type of position:Non-Exempt / Hourly

Employee Classification:Core

Location:Bryson City, NC

Compensation:$18-20 hourly

Job Summary: Responsible for performing essential cleaning tasks to ensure train cars and company facilities are maintained to high standards, supporting an exceptional customer experience. Act as team leader in the absence of the Manager or during split crew operations, special projects, and as required.

Benefits Offered:The Great Smoky Mountains Railroad offers a comprehensive Medical/Rx, dental and vision package with company-funded H.S.A. (for qualified employees), Life/AD&D Insurance, Long/Short Term Disability coverage, a 401K with company-match and a generous PTO plan. SHA and Pass Exchange program for complimentary admission to area attractions.

Essential Duties and Responsibilities:

• Perform a variety of cleaning duties including, but not limited to, vacuuming, sweeping, mopping, washing walls, cleaning windows, restrooms, etc., ensuring quality workmanship and inspection of train cars and facilities.
• Open and secure train cars, including powering systems on and off as needed for operations.
• Perform thorough deep cleaning of train cars and food service areas.
• Perform pressure washing of train car exteriors and the interiors of open-air gondolas as required
• Ensure familiarity with the Safety Data Sheets (SDS) on all products used.
• Monitor staff to ensure proper use of cleaning agents and equipment in accordance with safety and operational guidelines.
• Responsible for training and coaching of all employees.
• Complete daily task documents and adhere to assigned cleaning and project schedule.
• Maintain a strong focus on safety and security, taking responsibility for site security while working independently, including in areas along active train tracks.
• Other duties as requested by department manager and/or GSMR senior mgmt.

Work Environment:

• Must be able to work in all weather conditions.
• Operating golf cart/ cleaning van to complete tasks.
• Varying work hours, primarily early mornings and some evenings.

Qualifications

Education, Skill, and Work Experience Requirements:

• Valid driver’s license required.
• Supervisory or leadership experience preferred.
• Extensive prior cleaning and/or janitorial experience, preferably in a tourism, industrial, or commercial setting.
• Must be able to lift and carry 40 lbs.
• Must be able to stoop, bend, and work in confined spaces, as needed.
• Must have 7-day per week scheduling flexibility.