GSD Full-Time Supervisor, 1

BYU Pathway; Riverton (UT); Hybrid; USD 60,000 - 90,000; Full time

Job summary

The Church of Jesus Christ of Latter-day Saints seeks a First-level Supervisor to provide technical and administrative direction to missionaries and oversee day-to-day operations of a group. The role includes training and development, planning, and ensuring policy consistency in a hybrid office setting.

Responsibilities include setting priorities, evaluating performance, and guiding missionaries on both technical and administrative matters, with emphasis on integrity, perseverance, organizing,

Qualifications

• Requires a Bachelor’s degree, or equivalent experience, and 3 to 5 years of related experience.
• Excellent oral, written, interpersonal and presentation skills.
• Ability to set priorities and lead other people.
• Possess and apply advanced skills to the completion of somewhat complex assignments.
• Must have attributes to be successful in this position: Integrity and Trust, Perseverance, Organizing and Planning, Motivating Others.

Responsibilities

• Plan work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work.
• Set performance standards and evaluate work performance of subordinates.
• Give support, direction, and instruction to missionaries on both technical and administrative matters.
• Identify developmental and training needs of missionaries and provide or arrange for needed development and training.

Skills

Oral communication

Written communication

Interpersonal skills

Presentation skills

Leadership

Prioritization

Education

Bachelor's degree or equivalent experience

Tools

Genesys Cloud

ServiceNow

Job description

To meet the needs of the Church, we seek to build teams that represent the diverse perspectives, broad life experiences and backgrounds of our global Church membership. With that in mind, we encourage all qualified applicants to apply.

Job Description

The GSD Mission Operations vision is to create a unified, Christ-centered environment where service missionaries are fully equipped and supported to magnify their callings, and where every interaction reflects the love of Jesus Christ.

First-level supervisors provide technical and administrative direction to missionaries. Oversees the day-to-day operations of a group of missionaries. Responsible for the training and development of subordinate staff, estimating work level needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational polices. Generally the subordinate group performs a single task or multiple, but closely related tasks. Duties are sometimes non-routine. Resolves most questions and problems, and refers the most complex issues to higher levels.

This is a full-time (40-hour/week) position. Under current hybrid working arrangements, the person in this position is requiredto work in the office minimum of 3 days a week or more depending on business needs; therefore must live close.

• Plan work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work. Assign work to subordinates based on priorities, consideration of the difficulty and requirements of assignments, and the capabilities of missionaries.
• Set performance standards and evaluate work performance of subordinates.
• Give support, direction, and instruction to missionaries on both technical and administrative matters.
• Identify developmental and training needs of missionaries and provide or arrange for needed development and training.

Qualifications

• Requires a Bachelor's degree, or equivalent experience, and 3 to 5 years of related experience.
• Excellent oral, written, interpersonal and presentation skills.
• Ability to set priorities and lead other people.
• Possess and apply advanced skills to the completion of somewhat complex assignments.
• Must have attributes to be successful in this position:
  • Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an
    appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent
    him/herself for personal gain.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing,
    especially in the face of resistance or setbacks.
  • Organizing and Planning: Can marshal resources (people, funding, material, support) to get things done; can orchestrate
    multiple activities at once to accomplish a goal; uses resources effectively and efficiently
    arranges information and files in a useful manner. Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals;
    breaks down work into the process steps; develops schedules and task/people assignments;
    anticipates and adjusts for problems and roadblocks; measures performance against goals;
    evaluates results.
  • Motivating Others: Creates a climate in which people want to do their best; can motivate many kinds of direct
    reports and team or project members; can assess each persons hot button and use it to get the best
    out of him/her; pushes tasks and decisions down; empowers others; invites input from each
    person and shares ownership and visibility; makes each individual feel his/her work is important;
    is someone people like working for and with.

Preferred:

• Experience with Genesys Cloud and ServiceNow systems.

About Us

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord's work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings- giving Church members places to worship, teach, learn, and receive sacred ordinances-our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

• Job Identification 377262
• Job Category AO - Administration/Operations
• Posting Date 08/17/2026, 04:43 PM
• Locations 3740 W Market Center Dr, Bluffdale, UT, 84065, US (Hybrid)
• Apply Before 08/20/2026, 05:55 AM
• Job Schedule Full time
• Regular or Temporary Regular
• Worker Type Employee
• Number of Openings 1
• Worthiness Qualification Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.
• Posting Notice/More Info Please note that this job posting may close at any time without prior notice. Find out more about the many benefits of Church Employment at https://careers.churchofjesuschrist.org.