GRYD Case Manager Generalist

Volunteers of America Los Angeles; Los Angeles (CA); On-site; USD 37,760 - 39,743; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Retirement benefits

Job summary

Volunteers of America Los Angeles is looking for a Case Manager to provide intensive support to gang-involved youth and their families. This role will involve conducting thorough assessments, coordinating services, and employing strategies to reduce gang violence in the community.

The successful applicant will have at least 2 years’ experience with at-risk populations, and be skilled in assessment, engagement, and advocacy. A supportive environment and competitive pay are offered.

Qualifications

• Must be able to pass a fingerprint clearance and background check.
• Ability to manage emotional stress and conflicts with difficult clients.

Responsibilities

• Conduct comprehensive assessments for clients and create case plans.
• Engage youth in community programs to reduce gang activity.
• Provide ongoing support and advocacy for clients.
• Maintain accurate records of client interactions and progress.

Skills

Emotional resilience

Assessment skills

Community engagement

Conflict resolution

Education

2 years' experience working with at-risk individuals or families

Job description

Volunteers of America is a non‑profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low‑income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

PAY RATE

$27.41-$28.85 per hour

BENEFITS

VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The Case Manager provides intensive case management services to gang‑involved youth and families impacted by gang violence. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available, as described below.

DUTIES AND RESPONSIBILITIES

• ASSESSMENT/CASE PLANNING: Conducts comprehensive screenings and assessments with individuals and families to collect functional, environmental, psycho‑social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.
  • Serves and engages gang‑involved youth or young adults, ages 14 to 25 years in a GRYD Zone
  • Maintain a minimum of 30 FCM clients updated and active
  • Maintain a minimum of 10 TCS client updated and active
  • Make home visits to assist clients and family with services needed
  • Follow all phases of case management
  • Run weekly reports to maintain database error‑free and up‑to‑date
• Meet weekly with all Community Intervention Workers
• Audit TCS files of Community Intervention Workers weekly
• Report weekly on progress of case management
• Apply Social Embeddedness Tool (SET) to youth as required.
• Participate in planning, meetings and work at Summer Night Lights (SNL) and Fall Friday Nights (FFN) sites
• Strategically plan and work with community to decrease and eliminate gang activity and violence
  • Plans strategies to engage local gangs/crews proactively maintain peace via safe passages and activities
  • Work with Law enforcement to create peace in the community
  • Maintain weekly contact with schools, community‑based organizations, and gangs in the area
  • Work with multiple gangs in the area
  • Facilitate workshops (e.g., life skills, substance abuse, etc.)
  • Do street outreach and pass out literature and services
  • Create monthly calendar of activities
  • Create monthly community engagement, parent and client activities
  • Travel and drive for program outings and activities
  • Transport clients as needed
  • Keep track of community service workers
• Accompany youth to probation appointments and submit monthly probation progress reports.

ESSENTIAL DUTIES

• Services for this position must be provided on‑site. As a result, the position requires incumbents to report to work on‑site each day of active employment.
• Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals.
• Strategic efforts at Gang reduction in community – plan and execute gang reduction events and activities.
• Meet with and Audit files/efforts of Community Intervention Workers. Advocacy for participants before other agencies/community settings.
• Other duties as required and is subject to change at any time.

MANDATED REPORTER

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.

QUALIFICATIONS

REQUIREMENTS

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications.
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental‑illness, substance abuse, recently released from incarceration and other challenges.

EXPERIENCE

• 2 years' experience working with At‑risk families/individuals or gang population.

PREFERRED QUALIFICATIONS

• Trained on the GRYD Model of practice and the Efforts to Outcome (ETO) Database.

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E‑Verify as required by the federal government and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.