Role overview
A staff-level data science role embedded in product squads that ship machine-learning-driven features to end users. The work spans search, recommendation, pricing, credit, and conversational systems, with a strong emphasis on productionizing models and exploring generative AI. The position is expected to combine hands-on modeling with technical leadership across the broader data science community of practice.
Responsibilities
- Architect, develop, and deploy machine-learning systems to production, with primary use cases in chatbots and search.
- Design and execute experiments and analyze structured, unstructured, observational, and experimental data to improve or create models.
- Apply the scientific method to develop LLM-powered applications, including prompt testing, agent evaluation, guardrail assessment, and proof-of-concept work for generative AI features.
- Contribute to pricing, liquidity, credit, and customer-experience modeling efforts such as automated ticket routing.
- Participate actively in data science chapter activities including guilds, design reviews, and demos.
Requirements
- At least 3 years of experience applying data science and creating machine learning models in production.
- Expert knowledge of machine learning fundamentals such as regression, classification, clustering, neural networks, feature selection, cross-validation, and model explainability.
- Understanding of the engineering challenges involved in deploying machine learning systems.
- Proficiency in Python and some experience with deep learning.
- Demonstrated experience providing technical leadership or mentoring to other data scientists.
- Strong written and verbal technical communication, with mandatory English skills.
Nice to have
- A master's degree (or undergraduate degree plus intense industry experience) in machine learning, data science, information retrieval, recommender systems, NLP, or a related field.
- Hands-on experience with applied generative AI, including AI agents, prompt engineering, LLM fine-tuning, routing, monitoring, and guardrails.
- Background working at fast-growing startups.
Benefits and work setup
- Remote-first model with the option to use an office or partner coworking space up to twice a week.
- Competitive salary and profit sharing.
- Health, dental, and life insurance.
- Childcare and atypical-parenthood subsidies, extended parental leave, and home office allowance.
- Wellhub access and an employee assistance program covering mental health, social, legal, and financial support.
- Days off on birthday, Mother's Day, and Father's Day, plus discounts on education and everyday services.