Growth Operator

Vitology; Belgique; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Performance-based compensation

Impact on growth and expansion

Ownership in a scalable company

Job summary

Vitology is seeking a motivated individual to take ownership of performance and growth across its existing centers in Wisconsin. The successful candidate will optimize revenue and retention, manage P&L for each center, and establish scalable practices.

You will lead a high-performance team, track key business metrics, and work closely with marketing to ensure a seamless customer experience. The role requires a builder with a strong instinct for commercial success who isn't afraid to make tough decisions.

Qualifications

• Experience scaling a multi-location service or membership business.
• Strong commercial instinct with sales expertise.
• Hands-on, execution-driven mindset.

Responsibilities

• Own P&L responsibility for existing centers.
• Drive revenue, retention, and performance.
• Build SOPs and playbooks for scaling.
• Train and lead a high-performance team.

Skills

Building and optimizing centers

Sales and membership conversion

Team leadership

Data-driven decision making

Operational management

Education

Experience in multi-location service business

Job description

Vitology is building the future of longevity. We don’t run wellness centers. We build high-performance environments that recharge the human battery.

We currently operate 2 centers and are preparing to scale.

We are looking for someone who doesn’t want to manage, but wants to own performance, drive growth, and build a scalable machine.

Your Mission

You take full responsibility for:

• Running and optimizing our 2 existing centers
• Driving revenue, retention, and performance
• Building the playbook to scale to multiple locations

What You Will Do

1. Own the business (not just operations)

• Full P&L responsibility per center
• Track and improve:
  • revenue
  • conversions
  • retention
  • utilization
• Make decisions based on data, not opinions

2. Build a sales machine

• Turn teams into closers, not tour guides
• Improve:
  • lead → membership conversion
  • upsells (credits, therapies, supplements)
• Step in yourself when needed and close deals
• Build retention systems:
  • onboarding
  • follow-ups
  • reactivation
• Use data + tech + team to keep members engaged

4. Systemize and scale

• protocols
• Build SOPs and playbooks

Planning is not admin. It’s a profit lever.

5. Lead a high-performance team

• Set clear targets and accountability
• Hire, train, and upgrade talent
• Create a culture of ownership and results

6. Own planning and capacity

• Responsible for staff planning across all centers
• Ensure:
  • the right people at the right time
  • maximum utilization without overstaffing
• Drive productivity and efficiency per team

7. Work closely with marketing

• Actively follow up on campaigns and lead flow
• Provide direct feedback from the floor
• Ensure leads convert into:
  • bookings
  • memberships

Marketing generates leads. You turn them into revenue.

8. Ensure flawless operations

• Daily control over:
  • customer experience
  • team performance
  • operational flow
• Solve problems before they become visible
• Guarantee a consistent, high-end experience

9. Scale to new locations

• Open and ramp new centers fast
• Ensure consistency and quality across locations
• Build a repeatable expansion model

What We Expect

You are not a manager. You are a builder and operator.

You:

• Have scaled a multi-location service or membership business
• Have a strong commercial instinct (you know how to sell)
• Understand retention and recurring revenue models
• Are hands-on and execution-driven
• Think in numbers, not opinions

What We Don’t Want

• Corporate managers without ownership experience
• “Strategy” profiles who don’t execute
• Consultants or advisors
• People who avoid hard decisions

KPIs You Own

• Lower Churn rate
• Increase average revenue per member
• Utilization of services
• Speed of ramp-up for new centers

What You Get

• A central role in building a scalable longevity company
• Direct impact on growth and expansion
• A performance-driven environment with real ownership

Compensation:

• Performance-based upside tied to results

This Role Is Not For Everyone

• stability over growth
• comfort over performance
• managing instead of building

This is not your role.