Growth Operations Manager

Big Internet Seller Services Inc; Los Angeles, New York (CA, NY); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

401k Match

Communication Stipend

Paid Company holidays & PTO Package

Company get togethers & retreats

Flexible WFH policy

Job summary

NVE is seeking a Growth Operations Manager to support the Growth Group (Marketing, Business Development & Account Services) with day-to-day operational and project-management tasks. The role emphasizes meticulous organization, clear communication, and the ability to juggle multiple priorities in a fast-paced agency environment.

This fixed-term maternity leave cover begins immediately and continues into 2027.

Qualifications

• 4+ years in operations, project management, sales ops or related roles.
• Strong organizational skills with ability to manage multiple priorities.
• Experience coordinating RFPs, presentations, case studies, or marketing materials.
• Experience managing budgets, invoices, vendors, subscriptions, and reporting.
• Proficient with CRM and ops platforms; NetSuite, HubSpot, Airtable, Box preferred.

Responsibilities

• Daily CRM, tracker and library data input and maintenance.
• Join briefing calls, document requirements and prepare kick-off materials.
• Manage timelines, meetings, materials, deliverables, and next steps.
• Coordinate development of case studies with internal teams.
• Lead tailored decks, RFIs and sales materials.
• Research industry trends and keep tentpole calendar up to date.
• Own recurring Growth and Business Development meeting logistics.
• Support growth plan development and 2027 holiday gifting.

Skills

Operations management

Project coordination

RFP coordination

Budget management

Stakeholder communication

Tools

NetSuite

HubSpot

Airtable

Box

Job description

NVE is a brand experience and production agency dedicated to building ideas rooted in culture and guided by the principle that ‘The Right Moment Will Transform Someone Forever.’ NVE’s team of creatives, strategists and producers develop insight-driven ideas rooted in culture to convert consumer attention into commitment, action, and brand loyalty.

Summary of Position:

We are seeking an experienced and motivated Growth Operations Manager to support the Growth Group (Marketing, Business Development & Account Services) on a day-to-day basis. In this role, the Growth Operations Manager must be extremely detail-oriented, with superior written and verbal communication skills while being able to balance/prioritize multiple projects at once. This person will be responsible for project managing tasks as assigned and providing general operational and process support across both teams.

This is a fixed-term maternity leave coverage position expected to begin immediately and continue into 2027.

Job Responsibilities:

• Daily management, maintenance and data input for NVE’s CRM, New Business Tracker and Case Study Library
• Support RFP intakes by joining briefing calls, documenting requirements, translating briefs into internal notification emails, and preparing kick-off materials
• Provide project management support throughout the RFP process, including managing timelines, scheduling meetings, coordinating materials, tracking deliverables and communicating next steps.
• Coordinate the development and organization of agency case studies, working with internal teams to gather project details, results and supporting assets
• Lead the development of tailored capabilities decks, RFIs and sales materials
• Research and analyze industry/market trends and new business opportunities using various research and forecast methodologies. This includes maintaining NVE’s tentpole calendar/report.
• Own recurring Growth, Accounts and Business Development meeting invites and logistics. This includes drafting the agendas, scheduling planning meetings, capturing and distributing meeting notes and action items.
• Support Growth Group leadership with the development of the NVE’s annual growth business plan
• Support Accounts leadership with 2027 Holiday gifting

Qualifications:

• 4+ years of experience in operations, project management, sales operations, business development, or a related role
• Strong organizational skills and the ability to manage multiple priorities and deadlines simultaneously
• Experience coordinating RFPs, presentations, case studies, or other business-development materials
• Experience managing budgets, invoices, vendors, subscriptions, and departmental reporting
• Proficiency with CRM and operational platforms; NetSuite, HubSpot, Airtable, and Box experience is preferred
• Excellent written, verbal, research, and presentation skillsProactive, detail-oriented, and comfortable working cross-functionally with senior leaders in a fast-paced agency environment

Requirements:

Must be able to remain in a stationary position 50% or more of the time

Location:

We are a hybrid company with hub locations in Los Angeles and New York. The ideal candidate is located in any of our hub locations, however, we will consider remote candidates for this role.

Diversity, Equity, Inclusion and Belonging:

At NVE, we are led by curiosity and fueled by humanity. Authentic connection is at the heart of our work and we embrace the opportunity and responsibility we have as an organization to provide the tools and resources needed to deliver the best and most equitable experiences possible for our employees and the clients we serve.

• 401k Match
• Communication Stipend
• Paid Company holidays & PTO Package
• Company get togethers & retreats
• Flexible WFH policy

Salary Estimation:

[$70,000.00 - $85,000.00 per year]

This is an exempt role. NVE intends to provide a competitive total compensation package which includes a variety of incentives, benefits, growth and developmental opportunities. There are many factors to the presented salary range, including but not limited to - location, departmental budgets, certifications, and overall job-related qualifications.

Employment eligibility verification is required for this role. In certain states, NVE participates in the E-Verify program in accordance with local regulations.

Applicable states: Utah, Arizona, Louisiana, Mississippi, Tennessee, Alabama, Georgia, North Carolina, South Carolina, and Florida.