Growth Markets Operations Director

Unified Women’s Healthcare

Town of Florida (NY)

On-site

USD 140,000 - 210,000

Full time

14 days+

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Benefits offered by this job

Health Coverage

Paid Time Off

Financial & Retirement Planning

Income Protection

Wellbeing Support

Professional Development

Job summary

Unified Women’s Healthcare is seeking a Director, New Market Operations to lead newly affiliated markets through the transition into our MSO. You will coordinate across market operations, finance, HR, IT, and legal to align integration and performance objectives.

The role requires extensive leadership, change management, and stakeholder engagement with physicians and executives, travel up to 20-50%, and a track record in post-deal integration within healthcare or financial services.

Qualifications

Bachelor degree in a related field required.
Master’s in business administration or advanced degree preferred.
10+ years of consulting and/or complex program management and change management required.
5+ years of Operations leadership preferred.
Robust experience leading post-deal, integration work for mergers or acquisitions, preferably in healthcare or financial services, through strong program management, collaboration and communication across matrixed organization.
Direct experience in the physician services industry preferred.
Hands-on operational, change management and leadership experience with accountability for KPIs and combining strategy and execution; experience working with physicians.
Strong interpersonal skills, emotional intelligence and good judgment and capability of communicating with a diverse range of individuals.
Travel required up to 20-50%

Responsibilities

Lead newly affiliated markets through the first 1-2 years following affiliation, providing operational direction, stakeholder partnership, and guidance as market leaders, practice administrators, and physician partners adopt Unified’s MSO operating model, systems, governance processes, and performance expectations.
Coordinate cross-functional work across market operations, finance, revenue cycle, human resources, information technology, legal/compliance, credentialing, payer enrollment, and other enterprise support functions to align integration priorities, clarify ownership, remove barriers, and support coordinated execution of market readiness and performance objectives.
Partner with Division Presidents, Market Leaders, functional leaders, integration teams, Strategic Affiliations, and physician leadership to translate deal strategy into operational execution and support achievement of expected financial, productivity, provider experience, and integration performance outcomes.
Lead Steering Committee activities and facilitate alignment across matrixed stakeholders for key business decisions beginning at LOI and continuing through integration, ensuring risks, dependencies, and unresolved issues are escalated and addressed timely.
Serve in an advisory and coaching capacity to Integration and Implementation project management teams, providing guidance on stakeholder engagement, operational adoption, change management, issue resolution, and communication strategies for acquired entities.
Identify, elevate, and resolve stakeholder concerns that may impact value realization, provider and manager satisfaction, operational adoption, or market readiness; communicate risks, mitigation plans, progress, and successes effectively to senior leaders and other stakeholders.