Growth Marketing Operations Specialist (Journey Builder)

Synergis; Culver City (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

An innovative workforce solutions partner seeks a Growth Marketing Operations Specialist to enhance customer journey strategies. In this role, you will develop and execute marketing initiatives, collaborating with cross-functional teams to drive engagement and acquisition. Your expertise in CRM platforms will be crucial as you monitor campaign performance and optimize operational processes. Join a dynamic team dedicated to leveraging technology for growth and innovation, and make a significant impact in a fast-paced environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Disability Insurance

Life Insurance

Commuter Benefits

Qualifications

• 5–7 years of experience in lifecycle marketing.
• Proven experience with CRM or ESP platforms.

Responsibilities

• Develop and execute customer journeys for marketing initiatives.
• Monitor campaign performance and identify improvement opportunities.

Skills

Lifecycle Marketing

Customer Journey Orchestration

Critical Thinking

Attention to Detail

Effective Communication

Education

BA/BS degree or equivalent work experience

Tools

Salesforce Marketing Cloud

Braze

Oracle Responsys

SQL

Job description

Growth Marketing Operations Specialist (Journey Builder)

Growth Marketing Operations Specialist (Journey Builder)

1 week ago Be among the first 25 applicants

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This range is provided by Synergis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70.00/hr - $81.00/hr

Direct message the job poster from Synergis

TITLE: Growth Marketing Operations Specialist / Journey Builder

LOCATION: Culver City, CA (onsite Tues - Thursday)

ANTICIPATED DURATION: 12 Month Contract

Growth Marketing Operations Specialist Responsibilities:

• Develop and execute customer journeys for growth marketing acquisition and engagement initiatives
• Act as a subject matter expert in customer journey orchestration
• Collaborate cross-functionally with growth marketing, product, and engineering teams
• Develop, test, and deploy customer journeys, assessing product goals, platform capabilities, and data requirements
• Clearly communicate operational plans, deliverables, and risks to stakeholders
• Monitor campaign performance for operational integrity, identifying and reporting issues to internal teams
• Identify opportunities to improve campaign performance, operational efficiency, processes, and tooling
• Build and maintain a knowledge portal of best practices and playbooks

Growth Marketing Operations Specialist Requirements:

• 5–7 years of lifecycle marketing experience building and launching acquisition and engagement initiatives
• Experience with CRM or ESP platforms such as Salesforce Marketing Cloud/ExactTarget, Braze, or Oracle Responsys
• High aptitude for logical reasoning and critical thinking
• Strong attention to detail and organizational skills
• Proactive, thoughtful, resourceful, and capable of navigating ambiguity
• Ability to stay calm under pressure and pivot as needed
• Effective communication skills across various formats (Slack, email, presentations)
• Team-oriented with strong collaboration and consideration for team impact

Growth Marketing Operations Specialist Preferred Experience:

• Experience in SQL
• BA/BS degree or equivalent work experience

The hourly pay range for this position (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location) is $70–81/hr.

Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k, and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For immediate consideration, please forward your resume to [e-mail]

If you require assistance or an accommodation in the application or employment process, please contact us at [e-mail].

About Synergis:

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology and Marketing

• Industries

  Technology, Information and Media

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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