Growth Marketer New York City

Kyahq; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive cash & equity compensation

Health & dental insurance

Lunch & dinner

In-person energy

Job summary

Kya is seeking a founding marketer to build our world-wide presence from zero. You will write posts, script and shoot videos, run events, and manage the content calendar and metrics alongside the founders.

This role is hands-on and fast-paced, requiring you to move from idea to publish in hours. You will own voice development and community-building for an AI-enabled customer success platform.

Qualifications

• Built an audience or brand presence with demonstrable posts/videos/events.
• Sharp writing for posts and scripts; strong on-camera/editing capabilities.
• Fluent on social platforms and able to capture attention without feeling like ads.
• Comfort treating reach, engagement, and pipeline as performance metrics.
• Bias toward volume and iteration while maintaining high quality.
• Genuine enthusiasm for AI agents and early-stage startup culture.

Responsibilities

• Build and run Kya’s social presence on LinkedIn, X, YouTube, and short-form video daily.
• Create content: write posts, script and cut videos, turn customer usage into stories.
• Own in-person momentum: conferences, meetups, dinners, and launch events to energize the community.
• Grow a community of customer success and GTM leaders aligned to Kya.
• Own the funnel from attention to pipeline: measure reach, engagement, and demand.
• Turn every customer win into new content opportunities.

Skills

Audience building

Brand voice development

Social media fluency

Content creation

Video production

Event planning

Analytics and reporting

Copywriting

Job description

About Kya

Kya is your customer success agent. We build AI agents that onboard, activate, and expand customer accounts while teams focus on the relationships, turning customer success into an operating system for growth. We're an agent-native company with a high bar for everything, and we believe a job was never meant to be the busywork. It was meant to be the thinking and the building. The product is where that belief becomes real, so the bar for craft, taste, and speed is high.

The role

You'll own how Kya shows up in the world. As our founding marketer you'll build our presence from zero: online through a steady stream of video, posts, and stories, and in person through events, dinners, and a community that actually wants to be in the room. This is a builder's role, not a manager's. You'll write the posts, shoot and cut the videos, run the events, and own the calendar and the numbers behind all of it. You'll work directly with the founders, develop the voice of the company alongside them, and move from idea to published in hours, not weeks.

What you'll do

• Build and run our social presence across LinkedIn, X, YouTube, and short-form video, shipping content nearly every day.
• Create the content yourself: write the posts, script and shoot and edit the videos, and turn how customers use Kya into stories people share.
• Own the in-person motion: conferences, meetups, dinners, and launch events that make Kya memorable and bring our community together.
• Grow and nurture a community of customer success and GTM leaders who follow Kya because the content is genuinely good.
• Own the funnel from attention to pipeline: track what works, double down on it, and report on reach, engagement, and qualified demand.
• Use Kya where it fits, and turn every customer win into the next piece of content.

What we're looking for

• You've personally built an audience or a brand's presence and can point to the posts, videos, and events you made.
• Strong creative range: you can write a sharp post, carry a video on camera or behind it, and design an event people remember.
• Real fluency with social platforms and the instincts for what earns attention without feeling like an ad.
• Comfort owning numbers. You treat reach, engagement, and pipeline as the scoreboard, not vanity.
• A bias toward volume and iteration, and the taste to keep the bar high while moving fast.
• Genuine excitement about AI agents, and about being early at a company building them.

Nice to have

• Experience as an early or founding marketer at a startup.
• Hands-on video production and editing chops.
• Experience running events and field marketing end to end.
• Daily use of AI tools to produce more, faster.
• An existing audience or community in B2B, SaaS, AI, or customer success.

Benefits

• Competitive cash & equity compensation
• Health & dental insurance
• Lunch & dinner
• In-person energy