Growth-Focused Property Operations Leader

Jobtome; Los Gatos (CA); On-site; USD 136,000 - 144,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

401(k) plan with a 4% Instantly Vested

Generous Vacation and Sick time

Life and Disability Plans

Wellness Fitness Program

Employee Assistance Program

Job summary

PURE HomeRiver is seeking an Operations Manager to lead our Los Gatos, CA office. The role requires office-based work, prior team management, and a strong working knowledge of landlord-tenant law, lease agreements, and security deposit disposition.

The Operations Manager will be fully accountable for all office operations, helping develop strategies, procedures, and policies to drive growth and profitability while coordinating resources and personnel to meet portfolio objectives.

Qualifications

• Active CA Real Estate License.
• At least 3 years of residential property management experience.
• 5 years of supervisory experience.
• BA Degree preferred.
• Hospitality/Customer Service experience preferred.
• Experience with property management systems is a plus.

Responsibilities

• Ensure all business complies with applicable laws and company policies.
• Recruit and train team members and conduct annual performance appraisals.
• Fulfill Hiring Manager responsibilities as needed.
• Implement and enforce company policies within the property management team.
• Collaborate with Broker on marketing procedures and growth strategies.
• Assist in achieving growth and profit goals.
• Monitor financial information for accuracy and compliance.
• Establish external relationships with clients, vendors, and residents.
• Maintain cost/expense control of property portfolios.
• Ensure effective communications and organizational coordination.
• Oversee scheduling, contracting, and record keeping; recommend improvements.
• Provide coverage for staff when needed.
• Lead resolution of portfolio-related disputes and report to Broker.
• Submit required reports within deadlines.
• Maintain morale and productivity among staff.
• Inspect portfolio properties and ensure documentation is completed.
• Stay informed on industry trends and regulatory changes.
• Conduct monthly staff meetings and share policy/tech updates.
• Perform other duties as assigned.

Skills

CA Real Estate License

Residential property management

Supervisory experience

Leadership

Education

BA degree preferred

Tools

Property management systems

Job description

PURE HomeRiver is seeking an Operations Manager to lead our Los Gatos, CA office. The role requires office-based work, prior team management, and a strong working knowledge of landlord-tenant law, lease agreements, and security deposit disposition.

The Operations Manager will be fully accountable for all office operations, helping develop strategies, procedures, and policies to drive growth and profitability while coordinating resources and personnel to meet portfolio objectives.