Growth-Focused Loan Acquisition Specialist

OneMain Financial Group; Jamestown (SC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Hearing insurance

Life insurance

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Sick leave

Job summary

OneMain Financial Group is hiring Loan Sales Specialists to support customers with financing needs and guide them through the loan process. On-site role with weekday hours and some extended hours, including Saturdays as needed.

Ideal candidates have a high school diploma or GED and background in sales, collections, or customer service, with bilingual Spanish abilities preferred to serve a diverse client base.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual in Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Bilingual Spanish

Sales experience

Collections experience

Customer service

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring Loan Sales Specialists to support customers with financing needs and guide them through the loan process. On-site role with weekday hours and some extended hours, including Saturdays as needed.

Ideal candidates have a high school diploma or GED and background in sales, collections, or customer service, with bilingual Spanish abilities preferred to serve a diverse client base.