Growth-Focused Insurance Account Specialist

Diana Sanchez - State Farm Agent; Cicero (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Diana Sanchez - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and by aligning customer needs with appropriate products and services.

The role focuses on developing leads, building relationships, and delivering prompt, friendly service to meet policy and billing inquiries while supporting growth and career development within a positive team.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

CRM experience

Communication skills

Customer service

Needs anticipation

Job description

Diana Sanchez - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and by aligning customer needs with appropriate products and services.

The role focuses on developing leads, building relationships, and delivering prompt, friendly service to meet policy and billing inquiries while supporting growth and career development within a positive team.