A rapidly growing independent agency is seeking a passionate Personal Lines Account Manager in Spring, TX, to enhance client services and retention. The successful candidate will manage exceptional customer relationships, provide timely updates regarding coverage needs, and contribute to agency goals focusing on high customer satisfaction. A Property and Casualty license is required along with strong customer service skills. This role offers competitive benefits including medical insurance, retirement match, and paid time off.
Qualifications
Must have a Property and Casualty license.
Experience in customer service is essential.
Should be a confident self-starter who can work independently.
Responsibilities
Establish and develop exceptional customer relationships.
Provide prompt, accurate, and friendly customer service.
Discuss client coverage needs and process necessary policy changes.
Contribute to individual and agency goals by following retention processes.
Skills
Customer service experience
Strong verbal/written communication skills
Strong problem-solving capabilities
Good operational computing (45+ WPM)
Ability to multi-task
Education
Property and Casualty license
Tools
Microsoft Office Suites
Internet Browsers
Job description
A rapidly growing independent agency is seeking a passionate Personal Lines Account Manager in Spring, TX, to enhance client services and retention. The successful candidate will manage exceptional customer relationships, provide timely updates regarding coverage needs, and contribute to agency goals focusing on high customer satisfaction. A Property and Casualty license is required along with strong customer service skills. This role offers competitive benefits including medical insurance, retirement match, and paid time off.