Growth Director, Community Partnerships & Referrals

aboundhealth; Raleigh (NC); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Wellness benefits

401(k) plan after 12 months

Job summary

Abound Health is seeking a Director of Community Partnerships & Referral Development – IDD Services to join our Growth team. This NC-based hybrid role leads a team that builds strategic partnerships across North Carolina, New Jersey, Pennsylvania, and Michigan, driving referral growth and innovative outreach strategies.

You will manage high-value referral partners, collaborate with intake, clinical, marketing, and leadership teams, and travel 50-75% to support market expansion, with emphasis on

Qualifications

• Strong understanding of intellectual and developmental disability services, Medicaid waiver programs, and community-based healthcare systems.
• Established network of industry contacts and referral partners within human services, healthcare, or related fields.
• Proven success building and maintaining strategic business relationships that drive referrals and organizational growth.
• Demonstrated leadership experience coaching, developing, and managing high-performing teams.
• Strong communication, presentation, and relationship-building skills.
• Experience using CRM systems, reporting tools, and data to measure performance and drive decision‑making.
• Ability to manage multiple priorities and thrive in a fast‑paced, growth‑oriented environment.
• Must reside in North Carolina to be considered for this role.

Responsibilities

• Build and maintain strategic relationships with referral partners, including MCOs, care management organizations, support coordination agencies, schools, hospitals, and community organizations.
• Serve as a key representative of Abound Health at industry events, community meetings, resource fairs, and partner organizations.
• Lead, coach, and develop the External Relationships team while establishing clear performance goals and expectations.
• Personally manage a portfolio of high-value referral partners and generate referral opportunities through trusted relationships.
• Develop and implement new partnership and outreach strategies that support long-term organizational growth.
• Track referral activity, relationship performance, and market trends using CRM and reporting tools.
• Collaborate with intake, clinical, marketing, and leadership teams to support successful client placements and exceptional partner experiences.

Skills

Relationship building

Leadership

Communication

Strategic partnerships

Education

Bachelor's degree

10+ years healthcare/business development

Tools

CRM systems

Job description

Abound Health is seeking a Director of Community Partnerships & Referral Development – IDD Services to join our Growth team. This NC-based hybrid role leads a team that builds strategic partnerships across North Carolina, New Jersey, Pennsylvania, and Michigan, driving referral growth and innovative outreach strategies.

You will manage high-value referral partners, collaborate with intake, clinical, marketing, and leadership teams, and travel 50-75% to support market expansion, with emphasis on