Growth & Client Engagement Coordinator (Remote)

Tyson & Mendes; Chicago (IL); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading legal services firm seeks a Growth & Client Engagement Coordinator to enhance client relations and support event execution. The role requires strong organizational skills and polished communication to foster client engagement across national initiatives. Candidates should have experience in client-facing roles, particularly within the insurance industry, and demonstrate excellent attention to detail and project coordination abilities.

Qualifications

• 1-3 years of experience in client development or events.
• Experience in the insurance industry preferred.
• Polished communication skills.

Responsibilities

• Support client development and engagement strategies.
• Coordinate logistics and communication for events.
• Draft and edit client-facing communications.

Skills

Organization

Relationship Development

Communication

Attention to Detail

Project Coordination

Client Engagement

Tools

Microsoft Office

HubSpot

Monday.com

Job description

The Growth & Client Engagement Coordinator plays a vital role within the Growth & Client Engagement Department at Tyson & Mendes. This professional will work closely with and receive direction from the Director of Growth & Client Engagement, helping to execute strategic initiatives, coordinate high-impact events, and ensure thoughtful client engagement throughout the firm’s national footprint in the insurance industry.

The ideal candidate is highly organized, relationship-oriented, and execution-focused, with a strong commitment to delivering excellence in a fast-paced legal services environment. The right candidate will be detail-oriented, adept at relationship development, confident in client-facing situations, possess polished communication skills, and bring a team-oriented mindset to every project.

Key Responsibilities

Preferred work hours Central or East Coast Time Zone

Client Development & Engagement

• Support the execution of client development and engagement strategies and relationship-building initiatives led by the Director, with input from the Digital Growth Specialist
• Conduct client research and intelligence gathering to support lead scoring, prospecting, and targeting efforts
• Organize and maintain accurate client data and history in HubSpot, ensuring high-quality, accurate inputs and helpful engagement notes
• Assist with post-event and post-meeting client follow-ups, including tracking communications and scheduling next steps
• Collaborate with attorneys and client-facing team members to ensure timely, relevant, coordinated outreach
  
  

Event Support & On-Site Execution

• Approach event planning and execution with a relationship development and client-first mindset to maximize client engagement opportunities.
• Support the Events Specialist in the execution of firm-hosted events, receptions, client dinners, and conference activations
• Exercise ownership over seamless on-site event execution, including setup, registration, materials, and unparalleled guest experience
• Coordinate logistics and communication with vendors, venues, and attendees as needed
• Track key event outcomes and help identify future opportunities for engagement
  
  

Project & Communication Support

• Support department project timelines and deliverables through Monday.com
• Draft and edit client-facing communications, including client profiles, follow-up emails, LinkedIn posts, and non-legal marketing copy
• Ensure all written materials meet firm standards for professionalism and brand alignment
• Collaborate with the firm’s Digital Growth Specialist to ensure alignment in HubSpot activities and data integrity
  
  

Qualifications

• 1-3 years of experience in client development, events, marketing, or a similar client-facing support role
• Experience in the insurance industry highly preferred
• Polished communication skills and the ability to confidently represent the firm in professional settings
• Demonstrated ability to coordinate multiple projects and deadlines with excellent attention to detail
• High proficiency in Microsoft Office; working knowledge of and certifications in HubSpot and Monday.com preferred
• Strong writing and editing skills with a commitment to error-free, client-ready content
• Comfortable traveling up to 25% of the time (with peak travel in Spring and Fall)
  
  

Pay Range

$27—$31 USD