Growth AI Builder — Prospecting Science Manager

Docusign; Seattle (WA); Hybrid; USD 146,000 - 207,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Health Benefits Plans

Retirement Plans

Learning and Development

Compassionate Care Leave

Job summary

Docusign is expanding its Prospecting Science program, building and tuning AI agents that engage enterprise prospects across regions and languages.

In this hands-on role, you design prompts, configure agent behaviors, connect data signals to messaging, and ship self-serve workflows used by sellers daily.

Reporting to the Sr Director, Growth Global Prospecting and Inbound Sales, you will partner with Growth Al Lead and DTS to deliver scalable, quality-driven solutions.

Qualifications

• 5+ years in a technical GTM, growth eng, or applied AI role with hands-on building
• Deep prompt engineering or NLP production prompts
• Experience with enrichment/orchestration tools like Clay, Apollo, Clearbit, ZoomInfo
• Strong data fluency: SQL, APIs, webhook-based integrations
• Quality-first mindset: test obsessively before shipping
• Ability to work within governance guardrails; need Growth Al Lead approval
• Comfort with ambiguity as program scales

Responsibilities

• Build and maintain AI agent configurations: prompts, context injection, tone calibration, validation rules
• Design end-to-end signal-to-message workflows: enrichment through message generation and quality scoring
• Own BRD for use cases; translate business intent into buildable specifications
• Ship self-serve AI workflows using Clay, enrichment APIs, and prompt orchestration platforms
• Create and maintain documentation: prompt libraries, configuration specs, agent behavior guides, testing protocols
• Monitor quality telemetry: output quality, response rates, failure modes; iterate from data
• Collaborate with DTS on multi-system builds needing platform-level infrastructure
• Maintain shared roadmap with build status, shipping dates, dependencies

Job description

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you’ll do

The Prospecting Science program runs Al agents that engage prospects at enterprise scale across 4 regions, 12 languages, and all customer segments. Behind every agent interaction is a prompt architecture, a signal workflow, and a quality gate and someone has to build, tune, and maintain them all. This is the most hands-on-keyboard role in the program. You will spend the majority of your time building: designing prompts, configuring agent behaviors, connecting data signals to message logic, and shipping self-serve Al workflows that sellers use daily.

This position is an individual contributor role reporting to the Sr Director, Growth Global Prospecting and Inbound Sales.

Responsibility

• Build and maintain Al agent configurations: prompt architectures, context injection logic, tone calibration, and response validation rules
• Design signal-to-message workflows end to end: from enrichment (firmographic, technographic, intent, behavioral) through message generation and quality scoring
• Own the business requirements document (BRD) for use cases assigned by the Growth Al Lead translate business intent into buildable specifications
• Ship self-serve Al workflows using tools like Clay, enrichment APIs, and prompt orchestration platforms no engineering sprint required
• Build and maintain technical "experiment-in-a-box" documentation: prompt libraries, configuration specs, agent behavior guides, and testing protocols
• Operate with quality obsession: test every configuration against real prospect data before production deployment
• Instrument quality telemetry: build monitoring for output quality, response rates, and failure modes so the team can iterate from data
• Collaborate with DTS on complex, multi-system builds that require platform-level infrastructure
• Maintain the shared roadmap with build status, shipping dates, and technical dependencies

Job Designation

Hybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 5+ years of experience in a technical GTM, growth engineering, or applied Al role - hands-on building, not managing

Preferred

• Deep prompt engineering or NLP experience: you've designed and shipped production prompts that generated customer-facing output
• Experience with modern enrichment and orchestration tools (Clay, Apollo, Clearbit, ZoomInfo, or similar)
• Strong data fluency: comfortable with SQL, APIs, and webhook-based integrations
• Quality-first mindset: you test obsessively and don't ship until it's right
• Ability to work within governance guardrails - production deployments require Growth Al Lead approval; you build, Lead approves
• Comfort with ambiguity: the program is scaling fast and requirements evolve weekly

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington: $146,400.00 - $206,775.00 base salary

This Role Is Also Eligible For The Following

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Benefits

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice:

Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at Docusign

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [e-mail].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [e-mail] for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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