Grove Hotel - Valet Attendant

Block 22 LLC; Boise (ID); Hybrid; USD 17,000 - 22,000; Full time

Job summary

The Grove Hotel in downtown Boise seeks a Valet Attendant to be the first and last impression for guests. You will park and retrieve vehicles, assist with luggage, and escort guests to their accommodations with professional service.

You will inspect arrivals, document any preexisting damage, and offer directions and local recommendations. A flexible schedule including weekends and holidays is required; maintain a neat appearance.

Qualifications

• Must be at least 19 years old with a valid driver's license and clean driving record.
• Previous valet or customer service experience preferred.
• Ability to operate a wide range of vehicles, including manual transmission (preferred).
• Excellent verbal communication and interpersonal skills; able to work under pressure.
• Punctual, reliable, and able to work weekends and holidays.
• Maintain a neat, professional appearance per grooming standards.
• Basic knowledge of vehicle functions and minor troubleshooting.

Responsibilities

• Greet guests and assist with opening doors and luggage.
• Park and retrieve guest vehicles safely and efficiently.
• Inspect vehicles for preexisting damage and record details.
• Provide directions and local recommendations to guests.
• Complete bell-service requests as needed.
• Report incidents or safety concerns to the manager on duty.
• Perform other duties as assigned.

Skills

Customer service

Verbal communication

Interpersonal skills

Punctuality

Stamina

Job description

Experts in the art of hospitality, the Grove Hotel and the Block22 Companies create memorable experiences. We are a destination for experiences beyond the ordinary, in the heart of downtown Boise. As a Valet Attendant at the Grove Hotel, you’ll be the first impression and the last farewell for guests by parking cars and helping guests move through their stay with ease.

Duties/Responsibilities:

• Greet all arriving guests with a warm and professional welcome; open vehicle doors, assist with unloading luggage, and escort hotel and Chandler’s guests as needed.
• Park and retrieve guest vehicles safely, efficiently, and in designated areas, ensuring smooth traffic flow in the hotel driveway.
• Inspect vehicles upon arrival and record any preexisting damage, accurately noting guest name, make, and model.
• Assist guests with loading or unloading items and provide support with directions, local recommendations, and hotel information.
• Complete bell-service requests as needed.
• Immediately report all incidents, vehicle damage, or safety concerns to the manager on duty.
• Perform other job-related duties as assigned.

Requirements

• Must be at least 19 years of age with a valid driver’s license and a clean driving record (no major violations or accidents).
• Previous valet or customer service experience preferred.
• Ability to safely operate a wide variety of vehicles, including those with manual transmissions (preferred).
• Excellent verbal communication and interpersonal skills, and the ability to work well with others.
• Ability to remain composed and efficient under pressure or during peak traffic periods.
• Must be punctual, reliable, and able to work a flexible schedule including weekends and holidays.
• Basic knowledge of vehicle functions and minor troubleshooting.
• Must maintain a neat, professional appearance in accordance with company grooming standards.

Physical Requirements:

• Ability to stand, run, and walk for extended periods of time, often outdoors in varying weather conditions.
• Ability to lift, carry and manipulate various items (ex: luggage) weighing up to 50 pounds

Successful candidates exhibit the core values of Teamwork, Respect, Integrity and Passion while delivering our core purpose of serving and inspiring our communities by creating memorable experiences through integrity and teamwork.