Groups and Events Sales Manager

Standard Hotels; New York (NY); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Health care

Life Insurance

Disability Insurance

Pet Insurance

401k matching

Employee Discounts

Employee Meals

Employee Referral Program

Commuter Discounts

Staff events

Job summary

The Standard is seeking a Groups and Events Sales Manager at The Standard, High Line, to drive revenue for group bookings and events. You will manage end-to-end sales activities, including proposals, site visits, and contract negotiations with corporate accounts and partners.

You will collaborate with Operations and internal teams, ensure timely client communications, and represent the property at industry events to grow sales opportunities.

Qualifications

• Excellent verbal and written communication in a professional, welcoming manner.
• Strong organizational skills with attention to deadlines and details.
• Proactive, self-motivated self-starter with a team mindset.
• Creative problem solving and effective deal-closing abilities.
• Hospitality industry experience and customer service orientation.
• Proficiency with computer systems and design programs as needed.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Drive top-line revenue by soliciting and closing group bookings and events.
• Conduct site visits, build proposals, negotiate contracts, and plan sales actions.
• Manage corporate accounts and partners; maintain account histories in Delphi.
• Assist in annual sales planning, forecasting, and budgeting.
• Coordinate with Operations and internal teams for smooth handovers.
• Represent the property at events to build brand visibility and sales leads.
• Maintain organized communications and coverage for client needs.

Skills

Communication

Organization

Work Ethic

Problem-Solving

Hospitality exp

Customer Service

Attention to detail

Tools

Opera PMS

Job description

The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling.

The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness.

Mission Statement

To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.

Our Purpose

The Standard’s commitment is to being an anchor for each neighborhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways.

Our promise is to ensure that a stay is an experience and that a memory means making friends and having stories to tell. To understand why it exists, is to understand that The Standard, is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, to hideaway, to make believe and to do so whilst being yourself and having fun doing it.

We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations. It’s WHO WE ARE!

#StandardFamily

Job Title: Groups and Events Sales Manager

Location: The Standard, High Line

Reporting to: Director of Sales & Events

Responsible for: N/A

Job Description: As the Groups and Events Sales Manager, you will focus on driving top-line revenue by proactively soliciting, negotiating, and closing business for group bookings and events. In this role, you will manage all sales aspects of bringing small groups and events to the property, ensuring monthly and quarterly revenue and room-night goals are achieved. This position requires working within tight response deadlines while providing a professional, friendly, and informative experience for our clients.

Key Responsibilities:

• Sales Execution & Prospecting: Proactively uncover new business opportunities, cultivate target accounts, and handle incoming unsolicited leads to consistently meet or exceed individual and department sales goals.
• Client Engagement & Site Visits: Conduct creative site visits, build custom proposals, negotiate contracts, and establish sales action plans tailored to client needs.
• Account & Partner Management: Effectively manage relationships with corporate accounts, key stakeholders, and Global Sales Partners. Ensure all account histories, contacts, and sales activities are accurately maintained in Delphi (Salesforce).
• Strategic Planning: Assist the Director of Sales and Marketing with the development of the annual sales and marketing plans, revenue forecasting, and strategic budgeting.
• Cross-Departmental Alignment: Collaborate closely with Operations and internal teams to communicate client requirements and ensure a seamless handover once sales contracts are finalized.
• Community & Industry Involvement: Represent the property through active community outreach and industry networking events to build brand visibility and drive sales leads.
• Sales Operations: Maintain rigorous organization using a trace system to ensure consistent, timely client communication and departmental coverage as needed.

Qualifications:

• Communication: Exceptional verbal and written communication skills with a professional and welcoming demeanor.
• Organizational Skills: Outstanding time management abilities, highly detail-oriented, with proven experience using trace systems to prioritize tasks and hit deadlines.
• Work Ethic: A self-motivated, proactive self-starter with a "roll up your sleeves" attitude who thrives with minimal oversight.
• Problem-Solving: Quick learner with an inquisitive mindset and creative approach to deal-closing.
• Technical Skills: Experience with Opera PMS is strongly preferred.
• Flexibility: Willingness to work occasional evenings or weekends as required by sales events and client.
• Previous experience in hospitality industry.
• Experience with computers and design programs.
• Previous customer service relations.
• Work well under pressure, attention to detail, speed and accuracy.

Compensation and Benefits:

• $90k - $95k per year
• Excellent and Affordable Health Care coverage
• Life Insurance, Disability Insurance, Pet Insurance

Up to 104 hours PTO, 56 hours - Paid Protected Time Off (Sick), 32 hours - Unpaid Protected Time Off, 20 hours Paid Prenatal Leave

• 401k- Company matching 2% after 1 year
• Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace
• Employee Meals, Employee Referral Program, Commuter Discounts
• Regular fun staff events and celebrations!