Group Travel Sales Representative

ace; Pittsburgh (Allegheny County); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Tuition assistance

Floating holidays & PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises in Pittsburgh is seeking a Group Travel Sales Representative to support and coordinate group travel programs for corporations, organizations, associations, and community groups. You will develop new business opportunities, follow up on leads, manage accounts, and coordinate travel with vendors and internal teams using Sabre, Concur, Cornerstone, and Salesforce.

This position offers health coverage, a 401(k) plan with company match, tuition assistance, floating holidays,

Qualifications

• 1-3 years Travel sales or related experience. (Required)
• Knowledge of Sabre, Concur, Cornerstone booking systems and Salesforce. (Not required but preferred)
• Must have proven ability to communicate effectively and to coordinate people and activities.

Responsibilities

• Develops new business opportunities by promoting AAA Group Travel services to groups.
• Follows up on sales leads from agents, Branch offices, and marketing programs.
• Maintains relationships with accounts to understand needs and ensure satisfaction.
• Coordinates affinity group travel arrangements between clients, vendors, and internal teams.
• Utilizes internal and vendor systems to manage travel information, reservations, and account details.
• Collaborates with travel staff to provide account updates and align on customer needs.
• Provides coverage for Group and Business Travel Coordinators during absences.
• Performs other duties as assigned by the Travel Sales and Business Support Manager.

Skills

Communication skills

Customer service

Travel sales experience

Education

High School GED

Tools

Sabre

Concur

Cornerstone

Salesforce

Job description

Group Travel Sales Representative

Supports and coordinates business and affinity group travel programs for corporations, organizations, associations, and community groups. Assists with account management, client relationships, vendor coordination, sales support, and operational activities to deliver seamless travel experiences.

Job Duties

• Develops new business opportunities by promoting AAA Group Travel services to businesses, organizations, and community groups through outreach, networking, and relationship-building initiatives
• Follows up on sales leads from agents, Branch offices, and marketing programs.
• Maintains relationships with new and existing accounts to understand needs, provide support, and ensure customer expectations are met.
• Coordinates affinity group travel arrangements between clients, vendors, and internal teams.
• Utilizes multiple internal and vendor systems to manage travel information, reservations, and account details.
• Collaborates regularly with travel staff to provide account updates and ensure alignment on customer needs.
• Provides primary support and coverage for Group and Business Travel Coordinators during absences.
• Performs other duties as assigned by the Travel Sales and Business Support Manager.

Qualifications

• High School GED Required
• 1-3 years Travel sales or related experience. (Required)
• Knowledge of Sabre, Concur, Cornerstone booking systems and SalesForce. (Not required but preferred)
• Experience developing business through external sources beneficial.
• Must have proven ability to communicate effectively and to coordinate people and activities.
• Must have good business writing skills and decision-making ability.
• Must have reliable transportation to make sales calls.
• Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State

Remarkable benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify