Group Travel Sales Representative

AAA Auto Club Enterprises; Pittsburgh (Allegheny County); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Health coverage

401(K) savings plans with companymatch

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises is seeking a travel sales professional to promote Group Travel services to businesses and community groups. You will manage relationships, follow up on leads, and coordinate travel arrangements with clients, vendors, and internal teams.

The role requires 1-3 years in travel sales, knowledge of booking systems (preferred), and strong communication and writing skills. Reliable transportation and a valid driver’s license are essential.

Qualifications

• 1-3 years travel sales or related experience. (Required)
• Knowledge of Sabre, Concur, Cornerstone booking systems and SalesForce. (Not required but preferred)
• Experience developing business through external sources beneficial.
• Must have proven ability to communicate effectively and to coordinate people and activities.
• Must have good business writing skills and decision-making ability.
• Must have reliable transportation to make sales calls.
• Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State

Responsibilities

• Develops new business opportunities by promoting AAA Group Travel services to businesses, organizations, and community groups through outreach, networking, and relationship-building initiatives
• Follows up on sales leads from agents, Branch offices, and marketing programs.
• Maintains relationships with new and existing accounts to understand needs, provide support, and ensure customer expectations are met.
• Coordinates affinity group travel arrangements between clients, vendors, and internal teams.
• Utilizes multiple internal and vendor systems to manage travel information, reservations, and account details.
• Collaborates regularly with travel staff to provide account updates and ensure alignment on customer needs.
• Provides primary support and coverage for Group and Business Travel Coordinators during absences.
• Performs other duties as assigned by the Travel Sales and Business Support Manager.

Skills

Travel sales experience

Sabre/Concur/Salesforce knowledge

Business development

Communication skills

Business writing

Reliable transportation

Valid driver's license

Education

High School GED

Job description

Supports and coordinates business and affinity group travel programs for corporations, organizations, associations, and community groups. Assists with account management, client relationships, vendor coordination, sales support, and operational activities to deliver seamless travel experiences.

Job Duties

• Develops new business opportunities by promoting AAA Group Travel services to businesses, organizations, and community groups through outreach, networking, and relationship-building initiatives
• Follows up on sales leads from agents, Branch offices, and marketing programs.
• Maintains relationships with new and existing accounts to understand needs, provide support, and ensure customer expectations are met.
• Coordinates affinity group travel arrangements between clients, vendors, and internal teams.
• Utilizes multiple internal and vendor systems to manage travel information, reservations, and account details.
• Collaborates regularly with travel staff to provide account updates and ensure alignment on customer needs.
• Provides primary support and coverage for Group and Business Travel Coordinators during absences.
• Performs other duties as assigned by the Travel Sales and Business Support Manager.

Qualifications

• High School GED Required
• 1-3 years Travel sales or related experience. (Required)
• Knowledge of Sabre, Concur, Cornerstone booking systems and SalesForce. (Not required but preferred)
• Experience developing business through external sources beneficial.
• Must have proven ability to communicate effectively and to coordinate people and activities.
• Must have good business writing skills and decision-making ability.
• Must have reliable transportation to make sales calls.
• Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State

Remarkable benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify