Group Sales Specialist

TalentoHC; California, Calabasas (MO, CA); On-site; USD 100,000 - 125,000; Full time

Job summary

An exciting opportunity awaits as a Group Sales Specialist with a luxury travel and leisure company. This role involves engaging with travel agents and clients to provide exceptional customer service and maximize sales from group inquiries. You will be responsible for managing group proposals, maintaining communication with clients, and supporting the dynamic Group Sales Department. Join a forward-thinking company that values diversity and fosters an inclusive work environment, where your contributions will help shape memorable travel experiences for clients. If you have a passion for sales and customer service, this position could be your next great adventure!

Qualifications

• Bachelor's Degree or 1-2 years of related experience required.
• Proficient in Contact Management Systems and Microsoft Office Suite.

Responsibilities

• Handles new group inquiries and communicates policies to clients.
• Oversees group administration and maintains client communication.
• Assists Business Development Managers with closing group deals.

Skills

Customer Service

Communication Skills

Negotiation

Sales

Cross-Selling

Education

Bachelor's Degree

1-2 years of related experience

Tools

Contact Management Systems

Microsoft Office Suite

Reservation Software

Job description

Group Sales Specialist
Contract to Hire

Overview:

TalentoHC has partnered with a luxury travel and leisure company to find a Group Sales Specialist. This exciting position is responsible for interfacing with travel agents, partners, guests, and internal departments to ensure excellent customer service and a high closure ratio from group inquiries by performing the following:

Responsibilities:

1. Handles new group inquiries, communicates group policies to travel partners and guests, and cross-sells different itineraries and departure dates.
2. Issues group proposals, updates group status, and posts bulk deposits.
3. Oversees the administration of groups by assigning someone to each new group and monitoring their progress.
4. Maintains constant and regular communication with group clients.
5. Follows up with key group producers and assists Business Development Managers (BDMs) with maintaining relationships, negotiating, and closing group deals.
6. Provides timely feedback to the Group Sales Manager regarding group sales performance, group inventory, and competitive activities in the area of groups.
7. Supports the fast-paced Group Sales Department.
8. Serves as a backup to the Reservations Department during peak periods or upon request.
9. Performs other related duties as assigned by management.

Qualifications:

1. Bachelor's Degree (BA) from a 4-year college or university, or 1-2 years of related experience and/or training.
2. Computer skills required: Contact Management Systems, Microsoft Office Suite, Reservation Software.
3. 5 days onsite in Calabasas, CA.

Pay Rate: $22 - $24/hr (commensurate to experience)

About Talento Human Capital (TalentoHC):

TalentoHC is a leading talent acquisition, executive search, and human capital consulting partner, dedicated to helping our clients build their best teams yet. Our success is driven by our unwavering commitment to fostering an inclusive and diverse workforce, embracing individuals from various backgrounds, perspectives, and skills. Talento Human Capital is an equal opportunity employer.

People + Passion + Perseverance = Progress.