Group Sales Manager - The Nell New York

Nell Hotels; New York (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Savings Plan

Paid Time Off

Paid Leave

Employee Ski Pass

Other company perks

Job summary

Nell Hotels in New York seeks a Group Sales Manager to drive year‑round top‑line revenue through proactive and reactive group sales of guestrooms, events and group business. The salary range is USD 80,000 – USD 100,000 per year with an incentive plan.

The role reports to the Director of Sales and requires collaboration with operations to fulfill group and catering needs, while developing strategic relationships with key accounts and associations.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 3 years of experience in hotel sales with a focus on corporate group sales.
• Proficient at writing proposals, contracts, and budgets.

Responsibilities

• Develop sales strategy to drive top line revenues for guestrooms and catered events.
• Proactive group sales and management of group contracts & call-in blocks.
• Coordinate site tours and post-event follow-ups; ensure smooth execution of events.
• Build relationships with community organizations and professional associations to grow group market share.
• Collaborate with hotel departments to fulfill group and catering needs as contracted.

Skills

Proposal writing

Contract drafting

Budgeting

Relationship management

Time management

Communication

Sales forecasting

Education

Bachelor's degree in Business Administration or Hospitality Management

Tools

Delphi/Amadeus

HMS

PMS

Microsoft Office

Job description

• Compensation: USD 80,000 - USD 100,000 - yearly

Company Description

Nell Hotels is a collection of distinctive luxury hotels and residences united by a shared commitment to warm, intuitive hospitality, cultural connection and unparalleled access. Founded on the legacy of The Little Nell in Aspen, Colorado, the portfolio includes The Little Nell, Aspen’s only Five-Star, Five-Diamond ski-in/ski-out hotel; the Residences at The Little Nell; and The Nell New York, opening in 2027 as the first hotel within Rockefeller Center and New York City’s only Relais & Châteaux property.

At each Nell Hotels property, the guest experience is guided by four defining pillars: creating a sense of home, unveiling distinctive access, engaging with intention and sparking après energy. Rooted in the belief that true luxury is defined by familiarity, Nell Hotels creates deeply personal experiences that make guests feel welcomed, recognized and connected to the destinations they visit.

Position Summary

The Group Sales Manager is responsible for increasing year-round overall top line revenues through the development of group business through proactive and reactive sales of guestroom blocks, events, and group business. This position reports to the Director of Sales.

The salary range for this position is $80,000 - $100,000 plus sales incentive plan. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Job Posting Deadline

Applications for this position will be accepted until November 29, 2026.

Essential Job Functions/Key Job Responsibilities

• Responsible for developing sales strategy to drive top line revenues for guestrooms and catered events
• Responsible for proactive group sales
• Responsible for group guestroom contracts & call-in blocks
• Complete the sales process from initial sales contact through contract signing, ensuring a smooth customer experience
• Coordinates and conducts Group site tours as needed
• Participates in all sales/events department meetings as instructed by the Associate Director of Sales
• Develop and continually enhance relationships with key community organizations and professional associations to maintain high visibility and increase Group market share
• Act as liaison with other departments in the hotel via weekly meetings to provide information in a timely manner and ensure group and catering needs are carried out as contracted
• Assist in preparation and proofing of Banquet Event Orders as needed, communicate effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer’s expectations
• Checks in with clients while on-site or in town
• Uses Delphi to track sales efforts as well as complete & detailed notes
• Follows up post event with Manager(s), reviews event recap notes from banquets & event manager
• Follows up with a formal thank you to the client, continues with next steps for rebooking
• Other duties as assigned

Qualifications

Education & Experience Requirements

• Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred
• Minimum of 3 years of experience in hotel sales with a focus on corporate group sales required

Knowledge, Skills & Abilities

• Proficient in writing proposals, contracts, and budgets preferred
• Proficient with Word, Excel, Outlook, Delphi/Amadeus, HMS, and Property Management Systems
• Knowledge of products or services
• Detailed knowledge of internal processes, workflows, and decision-making protocols
• Ability to meet or exceed individual sales goals for their territory as determined by the Director of Sales
• Skills in managing relationships with both internal and external stakeholders
• Able to travel as needed for business within the assigned sales region
• Ability to influence both internal and external stakeholders
• Ability to prioritize tasks and manage time effectively
• Ability to work with accounting and operations teams to ensure correct and timely billing for groups

Additional Information

Work Environment & Physical Demands

• Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements
• No adverse or hazardous conditions
• Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance

Job Benefits

This position is classified as a regular full-time position eligible for the following benefits:

Enrollment dates differ across the various programs.

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

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