Group Sales Manager

The Crescent Hotels Group; Redwood City (CA); On-site; Full time

Job summary

A leading hotel management firm in Redwood City is seeking a motivated Director of Sales and Marketing to lead a high-performing sales team. The ideal candidate will develop and implement communication objectives, and maximize hotel revenue by effectively promoting services to potential clients. This role requires strong communication skills, knowledge of hotel operations, and the ability to conduct persuasive sales presentations. A comprehensive benefits package is included.

Benefits

Robust compensation package

Career path opportunities

Comprehensive benefits

Qualifications

• Self-starting personality with an even disposition.
• Ability to move throughout the hotel to conduct site inspections.

Responsibilities

• Conduct site inspections and maximize revenue by selling hotel features.
• Interview, hire, and train staff while managing performance.
• Prepare and conduct sales presentations to potential clients.
• Travel locally to promote the hotel and review competition.
• Represent hotels at trade shows and comply with attendance rules.

Skills

Communication in English

Professional appearance

Team player

Knowledge of hotel structure

Effective communication with customers

Job description

Overview

Job Description

Here in the heart of Redwood Shores, where Silicon Valley innovation meets the freewheeling atmosphere of the Bay Area, you’ll find The Grand Bay Hotel. The Grand Bay Hotel is seeking an experienced and energetic individual to fill the position of Director of Sales and Marketing to lead a very high-performing team that dominates all segments and markets. The ideal candidate will develop, implement, and monitor the hotel's communication objectives, advertising, and public relations. Crescent Hotels and Resorts is the industry leader in hotel management and we proudly offer robust compensation and benefits packages along with a career path for our associates which celebrates their success.

Crescent was started with a deep belief in our people, encouraging them to apply their energy, passion, and unique abilities to make our hotels run remarkably. Our guests benefit from what each associate does as a part of this shared vision. We live the belief that we are successful because of our associates and that every role is important. As you grow, so does Crescent. We value you and what you do. We manage properties of every size and major brand across North America. Our goal is to hire the best people and prove that we are the only place you will ever want to work. Join us on that journey and explore the opportunities with us.

Position

Sales Manager

Responsibilities

• Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments participation in servicing accounts.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Travel locally to conduct outside calls, promote the hotel, and review competition.
• Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
• Represent hotels at trade shows. Set up exhibits involving bending, stooping, lifting, and reaching overhead.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Required Skills and Abilities

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests. Must be willing to “pitch in” and help co-workers with their job duties and be a team player.
• Knowledge of a hotel structure and how all departments interact.
• Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs, and resolve complaints.
• Ability to move throughout the hotel to conduct site inspections.

For applicants who will be working in California, the anticipated compensation range for the position is $36.44 per hour. The salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts