Group Product Manager, Consumer

Uber; New York (NY); On-site; USD 252,000 - 280,000; Full time

Benefits offered by this job

Bonus program

Equity award

401(k) plan

Job summary

Uber is seeking a Group Product Manager for consumer loyalty in New York, directing strategy and product experience for the loyalty platform and transforming it into a high-value ecosystem. You will lead a cross-functional team across engineering, data science, and design to deliver a cohesive member experience.

The role requires 8+ years in product management, strong analytical fluency, and a track record of leading senior PM talent in a global matrixed organization.

Qualifications

• 8+ years of product management leadership shipping scaled consumer tech.
• Expert-level ability to synthesize complex data into actionable product narratives.
• Proven experience managing senior PMs in a global matrixed organization.
• Bachelor’s or Master’s degree in a quantitative field or equivalent technical experience.

Responsibilities

• Define and execute a multi-year roadmap for global member experience.
• Recruit, mentor, and scale a high-performing product team and foster ownership and experimentation.
• Use advanced analytics to decode member behavior and run large-scale experiments to optimize the membership funnel.
• Partner with Engineering, Data Science, and Design leadership to ensure a unified user experience across the product ecosystem.

Skills

Product Leadership

Analytical Fluency

People Management

Cross-functional leadership

Education

Bachelor’s or Master’s degree in a quantitative field

Job description

About the Role

As a Group Product Manager for consumer loyalty, you will define the strategy and product experience for the platform’s most valuable and loyal customer segment. Your mission is to evolve the membership program from a transactional discount suite into a high-value, indispensable lifestyle operating system.

This is a high‑visibility leadership role at the intersection of diverse business lines, requiring a strategist who can navigate multi‑sided marketplaces and build products that foster deep emotional resonance and brand advocacy.

What You’ll Do

• Strategic Vision: Define and execute a multi‑year roadmap for global member experience, prioritizing disproportionate value delivery to maximize Customer Lifetime Value (LTV).
• Organizational Leadership: Recruit, mentor, and scale a high‑performing product team, fostering a culture of extreme ownership, technical excellence, and rapid experimental iteration.
• Data‑Driven Decision Making: Employ advanced analytical rigor to decode member behavior, mitigate friction points, and lead large‑scale experimentation to optimize the membership funnel.
• Cross‑Functional Orchestration: Partner with Engineering, Data Science, and Design leadership to ensure a unified user experience across the entire product ecosystem.

Basic Qualifications

• Product Leadership: 8+ years of experience in Product Management, with a documented history of shipping scaled consumer technology products.
• Analytical Fluency: Expert‑level ability to synthesize complex data sets into actionable product narratives and strategic pivots.
• People Management: Proven experience in managing and developing senior PM talent and leading through influence in a matrixed global organization.
• Academic Foundation: Bachelor’s or Master’s degree in a quantitative field (e.g., Computer Science, Engineering, Economics, Statistics) or equivalent technical experience.

Preferred Qualifications

• Customer Obsession: A track record of distilling complex operational constraints into elegant, frictionless, and intuitive user interfaces.
• Marketplace Expertise: Deep understanding of two‑sided marketplace dynamics and the use of membership levers to balance supply‑side and demand‑side health.
• Operational Excellence: A "Driver" mindset characterized by a bias for action and the ability to execute on both high‑level strategy and granular product details.

Strategic Disambiguation: The ability to translate broad executive concepts into structured, executable roadmaps that align cross‑functional stakeholders.

For New York, NY-based roles: The base salary range for this role is USD$252,000 per year - USD$280,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$252,000 per year - USD$280,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full‑time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green‑light hubs, employees are expected to be in‑office for 100% of their time. Please speak with your recruiter to better understand in‑office expectations for this role.