Group Medicare Consumer Engagement Professional

Humana Inc; Boise (ID); Remote; USD 58,000 - 71,000; Full time

Job summary

A leading health services company is seeking a Consumer Engagement Professional 2 in Boise, ID. The role involves overseeing client enrollment, education, and engagement while requiring 75% travel. Ideal candidates will possess effective communication skills, leadership qualities, and a relevant degree. Competitive salary and comprehensive benefits support personal wellness.

Benefits

Competitive benefits including medical, dental, and vision

401(k) retirement savings plan

Paid time off and holidays

Qualifications

• Health and Life license or in process of pursuing.
• Valid state driver's license and proof of vehicle liability insurance.
• Previous project management experience is preferred.

Responsibilities

• Oversee enrollment, education, engagement, and activation duties.
• Conduct retiree meetings virtually and in person.
• Travel 75% for in-person meetings and training.

Skills

Effective communication and presentation skills

Leadership and personal accountability

Knowledge of Microsoft Word, Excel, PowerPoint

Ability to meet deadlines

Bilingual English/Spanish

Education

Bachelor's degree in Business or related field

Job description

Become a part of our caring community and help us put health first

The Consumer Engagement Professional 2 oversees the enrollment, education, engagement, and activation duties for client groups regardless of segment, and for product where warranted. The Consumer Engagement Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Follows established guidelines/procedures. This role requires 75% Travel.

Use your skills to make an impact

Required Qualifications

• Effective communication and presentation skills - conduct retiree meetings virtually and in person
• Solid leadership and personal accountability for work and productivity
• Health and Life license or in process of pursuing (completion within 30 days of hire)
• This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits.
• Comprehensive knowledge of Microsoft Word, Excel and PowerPoint - Ability to record Brainsharks and other client needed materials.
• Able to meet deadlines, work with minimum supervision
• Must be able to travel 75%

Preferred Qualifications

• Bachelor's degree in Business or related field or comparable experience and background
• Previous project management experience
• Previous experience in sales
• Bilingual English/Spanish

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

$58,700 - $70,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline

10-26-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.