Group Leader

Whirlpool Corporation; Fall River (MA); On-site; USD 54,000 - 56,000; Full time

Job summary

Whirlpool Corporation in Fall River, MA is seeking a Group Leader to drive safety, quality, and on-time shipping through hands-on training and continuous improvement.

You will own safety, quality, delivery, and cost for your area, coach operators, standardize procedures, and coordinate with cross-functional teams. Overtime may be required to meet business needs.

This role emphasizes 5S, lean practices, and strong communication to keep the line performing at peak efficiency.

Qualifications

• Leadership experience: minimum 1 year in a leadership role (2 years preferred).
• Must be able to learn and perform all work content on assigned teams within cycle time.
• Basic English communication to coordinate with team members and other departments.
• Strong willingness to work overtime as required.

Responsibilities

• Operational Excellence: own safety, quality, delivery and cost for your area.
• The \"Help Chain\": first point of contact for picker/packer issues and support.
• Standardization: develop and audit standard work procedures for consistency and efficiency.
• Team Development: coach line operators, train new members, and allocate manpower.
• Process Improvement: maintain 5S standards to optimize the work environment.
• Communication & Tech: use spreadsheets, scrap tracking, schedules to monitor performance and coordinate with support departments.
• Lifting & Carrying: frequently lift/move up to 35 pounds; occasionally heavier with assistance.

Skills

Leadership

Technical Ability

Communication

Overtime Flexibility

Education

High School Diploma or GED

Job description

About Whirlpool Corporation

Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported approximately $16 billion in annual net sales - close to 90% of which were in the Americas - 41,000 employees, and 35 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

Hourly Rate:$26.35

Job Summary

As a Group Leader, you are the backbone of the department’s success. You will drive safety, quality, and shipping goals through hands-on training, expert problem-solving, and a commitment to continuous improvement. We are looking for a reliable leader who works seamlessly with peers and is willing to go the extra mile—including overtime—to support the team and meet business needs.

Job Duties And Essentials Functions

• Operational Excellence: Take full ownership of safety, quality, delivery, and cost for your assigned area.
• The "Help Chain": Serve as the first point of contact for picker/packer issues and provide immediate support.
• Standardization: Develop and audit standard work procedures to ensure consistency and efficiency.
• Team Development: Focus on the growth of line operators through daily coaching, training new members, and distributing manpower effectively.
• Process Improvement: Maintain 5S standards to optimize the work environment.
• Communication & Tech: Use various applications (spreadsheets, scrap tracking, schedules) to monitor performance and coordinate with support departments.
• Lifting & Carrying: Ability to frequently lift and/or move up to 35 pounds and occasionally lift and/or move heavier items with assistance.

Physical Requirements

• Continuously stand or walk (up to 10 hours per day).
• Ability to bend and squat frequently.
• Ability to frequently lift and/or move up to 35 pounds.
• Ability to occasionally lift and/or move heavier items with or without assistance.

Required Qualifications

• Leadership Experience: Minimum of one year in a leadership NPH role (two years preferred). Candidates with a six-month temporary leadership assignment or current Backups/Group Leaders are encouraged to apply.
• Technical Ability: Must be able to learn and perform all work content on assigned teams within cycle time.
• Communication: Basic English skills to effectively coordinate with team members and other departments.
• Flexibility: A strong willingness to work overtime as required.
• Must have High School Diploma or GED

Preferred Skills & Experience

• Background: Previous packing department experience and proven leadership history.
• Lean Mindset: Understanding of lean tools, 1x1 problem-solving, and continuous improvement.
• Soft Skills: Strong people skills with the ability to reinforce accountability and ownership through positive employee relations.
• Execution: Ability to multitask, prioritize, and make timely business decisions in a fast-paced environment.

Connect with us and learn more about Whirlpool Corporation. See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.