Group Fitness & Wellness Leader

Shalom Austin; Austin (TX); Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

Shalom Austin is seeking an experienced Group Exercise Manager to lead a vibrant Austin fitness community. This full-time exempt role oversees instructor recruitment, programming, payroll, member satisfaction, and operations while fostering an inclusive, welcoming culture where people feel connected and inspired to return.

You will build relationships with members and staff, manage risk, and drive participation through innovative programming and cross-team collaboration.

Qualifications

• 3+ years related experience in group exercise or fitness leadership.
• CPR, First Aid, and AED certified.
• Proficiency using Microsoft 365 apps.
• Exceptional interpersonal and relationship-building skills with a diverse community.
• Strong conflict resolution and customer service skills.
• Excellent organizational and time management abilities.
• Experience leading, coaching, and motivating a large team of fitness professionals.
• Detail-oriented with scheduling, payroll accuracy, and operational execution.

Responsabilités

• Recruit, hire, onboard, train, schedule, supervise, and develop instructors.
• Foster a positive fitness community by building relationships with members and staff.
• Serve as primary contact for member concerns and service recovery.
• Develop innovative group exercise programming to boost participation.
• Establish and enforce standards, policies, and best practices.
• Plan and execute group exercise events and specialty classes.
• Lead scheduling, substitutions, and communications via GroupEx PRO.
• Coordinate with Marketing for monthly schedules across channels.
• Prepare monthly/annual participation reports for leadership.
• Collaborate with various teams to ensure a seamless member experience.
• Maintain safety and risk management practices; oversee facility cleanliness.
• Manage resources, monitor expenses, and purchase equipment within budget.
• Oversee group exercise payroll accuracy and compliance with policies.

Connaissances

Leadership

Customer service

Scheduling

Payroll

Communication

Team development

Problem solving

Formation

Bachelor’s degree in Kinesiology/Health Promotion/Exercise Science

Outils

GroupEx PRO

Description du poste

Shalom Austin is seeking an experienced Group Exercise Manager to lead a vibrant Austin fitness community. This full-time exempt role oversees instructor recruitment, programming, payroll, member satisfaction, and operations while fostering an inclusive, welcoming culture where people feel connected and inspired to return.

You will build relationships with members and staff, manage risk, and drive participation through innovative programming and cross-team collaboration.