Group Fitness Coach & Member Experience Lead

Planet Fitness; Fargo (ND); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Scholarship program

Employee rewards

Free gym membership

Health insurance

Dental insurance

Vision insurance

Critical illness

Short-term disability

Accident insurance

Life insurance

Pet insurance

HSA

Advancement opportunities

Job summary

Planet Fitness in Fargo, ND is looking for a fitness program facilitator to run the PE@PF class and help members achieve their goals. You will design simple workouts, instruct proper equipment use, and promote class sign-ups while assisting at the front desk.

Responsibilities include creating bi-weekly exercise updates, meeting class requirements based on club size, and ensuring a clean, welcoming environment.

Qualifications

• Honesty and good work ethic.
• Strong communication and organizational skills.
• A passion for fitness and health.
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Completed fitness trainer certification.

Responsibilities

• Run the PE@PF program and follow the schedule.
• Consult with members about fitness goals and show proper equipment use.
• Promote PE@PF class sign-ups creatively.
• Create bi-weekly exercise updates.
• Meet class requirements based on club size and member traffic.
• Assist front desk: answer phones, check-in, new member sign-up, tours, update member data.
• Respond to member questions and escalate to leadership when needed.
• Help maintain club cleanliness and appearance.

Skills

Customer service

Communication

Reliability

Punctuality

Empathy

Education

Fitness trainer certification

Job description

Planet Fitness in Fargo, ND is looking for a fitness program facilitator to run the PE@PF class and help members achieve their goals. You will design simple workouts, instruct proper equipment use, and promote class sign-ups while assisting at the front desk.

Responsibilities include creating bi-weekly exercise updates, meeting class requirements based on club size, and ensuring a clean, welcoming environment.