Group Director, Boutique Architecture Operations
Chanel, Inc.
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Descrizione del lavoro
Chanel, Inc. seeks a Group Director of Operations for Boutique Architecture to lead cost estimating, budgeting and project management of CHANEL fashion boutiques in the US. The role is hybrid with in‑person NYC presence and requires 8+ years in architectural/construction management.
You will drive process improvements, manage capex spend, and coordinate with global and US teams to ensure design alignment and execution across multiple projects.
Competenze
- Bachelor’s Degree in Quantity Surveying, Design, Architecture, Construction or related field
- 8+ years of experience in architectural firm or retail architectural/store design/construction management
- Partially Remote: Role requires a minimum of three‑days in‑person office presence at the NYC mid‑town location/office
- Travel requirement 10%
Mansioni
- Project cost tracking, budgeting and estimating
- Compile US Boutique Architecture team needs and evolve briefing process
- Ensure US design brief has been completed accurately by field, business, corporate teams and that documentation and project request information is submitted to design architect
- Partner with the US Boutique Architecture team to ensure store designs are aligned with the needs of the Global Boutique Architecture Team and the US business teams
- Create process documents, schedules, and a responsibility overview for the various projects, making sure that milestones and deliverables are respected; create and maintain progress reports that control and track; complete risk assessment; responsible for the end‑to‑end coordination, timelines, consistency, and efficiency of project delivery. Keeping Global and US teams aligned and informed
- Ensure quality and consistency of processes and protocols within the department (bidding and procurement, project management, ordering and logistics, staffing, internal/external communication)
- Conduct feasibility studies to vet proposed projects
- Qualify new vendors, consultants and bidders
- Assist the Boutique Architecture team in managing and prioritizing workloads, assign parallel work to cross functional teams, and work closely with other teams to prioritize projects
- Lead and facilitate boutique project review meetings with various US business divisions (Fashion, Watches and Fine Jewelry and Fragrance & Beauty)
- Carry out retrospectives to analyze and allow constant improvement of our processes
Conoscenze
Formazione
Strumenti
Descrizione del lavoro
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of everyone increases the diversity, complementarity, and effectiveness of our teams.
CHANEL is looking for a Project Manager to join our Boutique Architecture Team in New York. This role is part of an in‑house regional team of professionals that manages the design and construction of CHANEL fashion boutiques in the US. Your immediate task will be to play a leading role in implementing process improvements and tracking the Capex spend for our new and renovated boutiques. Future responsibilities will be managing the workflow of the boutique architecture team and looking for opportunities to streamline the way we work. The Group Director Operations will report to the Head of US Boutique Architecture. Our ideal candidate will have 8+ years of experience in cost estimating, project management, architectural design, construction management or related industry with a passion for architectural construction and the process of creation, project management, and problem solving.
- Analyze budgets, project spend, vendors and consultants
- Bring rigor and transparency to the bidding and construction process
- Manage large number of projects simultaneously
- Ensure compliance and quality standards
- Maintain great accuracy of information within current and future data sets
- Evaluate, evolve, and maintain processes
- Advise on carbon footprints and sustainability
- Elevate Brand Image at point of sale
- Working in a highly collaborative environment with passionate teammates
- Attention to detail, cost management, project tracking and scheduling
- Navigating complexity and supporting consistent transformation and change
- Connecting the dots on problems, bringing a keen eye for details and problem perception
- Process improvement and continuous development in a fast‑paced environment
- Reducing environmental impact and lowering operating costs by creating more sustainable and energy efficient buildings
- An understanding of architectural design and construction process workflows
- Ability to build and control construction budgets, estimate costs and facilitate future scenario planning
- Strategic thinking to bridge the gap between finance, technical architecture teams and business stakeholders, ensuring design and project goals align with overall company strategy
- A desire to collaborate with internal and external resources
- You are autonomous, curious, and rigorous. A self‑motivated, diplomatic communicator with excellent interpersonal skills & social fluency.
- Exceptional organization and analytical abilities
- Ability to multi‑task, prioritize projects and deadlines, have adept project management skills, attention to detail
- Fluency in Microsoft Teams, Excel, Smartsheet
- Experience using project management tools and architectural software (AutoCAD, Sketchup) a plus
You will learn to interpret and apply Architectural Designs to various luxury retail environments, from highly experienced Architectural experts. You will encourage collaboration to help build a highly organized workgroup. Build CAPEX budgets based on historical project information within projected design parameters. Design and implement process workflows, standard operating procedures and manage key performance indicators. Manage financial and contractual aspects of our construction projects, ensuring they are completed within budget and offer value for money.
- Project cost tracking, budgeting and estimating, and value‑engineering initiatives
- Compile US Boutique Architecture team needs and evolve briefing process
- Ensure US design brief has been completed accurately by field, business, corporate teams and that documentation and project request information is submitted to design architect
- Partner with the US Boutique Architecture team to ensure store designs are aligned with the needs of the Global Boutique Architecture Team and the US business teams
- Create process documents, schedules, and a responsibility overview for the various projects, making sure that milestones and deliverables are respected; create and maintain progress reports that control and track; complete risk assessment; responsible for the end‑to‑end coordination, timelines, consistency, and efficiency of project delivery. Keeping Global and US teams aligned and informed
- Ensure quality and consistency of processes and protocols within the department (bidding and procurement, project management, ordering and logistics, staffing, internal/external communication)
- Conduct feasibility studies to vet proposed projects
- Qualify new vendors, consultants and bidders
- Assist the Boutique Architecture team in managing and prioritizing workloads, assign parallel work to cross functional teams, and work closely with other teams to prioritize projects
- Lead and facilitate boutique project review meetings with various US business divisions (Fashion, Watches and Fine Jewelry and Fragrance & Beauty)
- Carry out retrospectives to analyze and allow constant improvement of our processes
- Bachelor’s Degree in Quantity Surveying, Design, Architecture, Construction or related field
- 8+ years of experience in architectural firm or retail architectural/ store design/construction management
- Partially Remote: Role requires a minimum of three‑days in‑person office presence at the NYC mid‑town location/office
- Travel requirement 10%
Compensation: The anticipated base salary range for this position is $134,900- $165,000. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.
- Wellbeing resources include dedicated paid time off for wellbeing: 2‑week August Office Closure and a Wellbeing fund
- Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- 401K and other incentives
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth.
At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organization and the connections we have with each other and our clients.
CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities. Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
We have dedicated in‑house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.
Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high‑end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
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