Specialist, Visual Merchandising, Boston

Chanel, Inc.; Boston (MA); On-site; USD 69,000 - 90,000; Full time

Benefits offered by this job

Wellbeing resources

Parental leave

Vacation & holidays

Job summary

CHANEL, Inc. is seeking a Specialist, Visual Merchandising in Boston to oversee VM standards, window installations, and fixture setup during boutique hours and events.

The role involves coordinating with the Visual Lead and boutique management to ensure consistent, high-end visual presentation across the store. The position emphasizes strong communication, teamwork, and a client-focused approach, with opportunities to shape luxury retail experiences and contribute to CHANEL’s heritage of

Qualifications

• Thorough understanding of display and exhibition design principles.
• Strong communication and collaboration with boutique teams.
• Professional demeanor when engaging with clients and management.

Responsibilities

• Coordinate VM standards and guidelines with boutique teams.
• Oversee window installations and fixture setup under VM direction.
• Photograph boutique after floor/window changes per VM guidelines and update Dropbox.
• Move and store display elements with VM Manager coordination.
• Deliver timely results with minimal supervision on VM projects.

Skills

Teamwork

Communication

Client experience

Education

Associate degree in Display and Exhibition Design or related Art/Fashion

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Specialist, Visual Merchandising, Boston At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role:

The Specialist, Visual Merchandising will oversee the coordination of all visual merchandising standards within the boutique during boutique hours and events. You will play a vital role in supervising with the Visual Lead, the implementation and maintenance of all visual merchandising guidelines including window installs and the proper set-up and use of all fixtures, selling tools, and mannequins within the boutique.

What impact you can create at CHANEL:

• Communicate and oversee all appropriate VM direction, animations and guidelines to Image Ambassadors and boutique management
• Develop and maintain working relationships with Boutique Management teams to ensure all pertinent merchandise initiatives are being maintained and boutique business needs are being met
• Responsible for coordinating the movement and storage of display elements in conjunction with Visual Merchandise Manager
• Ensure windows and selling floors are appropriately merchandised on a regular basis following VM guidelines in between regular floor sets, window installations and collection launches
• Ensure photographs are taken of entire boutique after floor and window set, according to VM photo guidelines, for maintenance purposes and submission to the Global Image Team. In addition, photos should be updated in Dropbox every time changes are made to the boutiques.
• Work independently with minimal supervision, taking ownership of projects and delivering timely results

You are energized by:

• The history and heritage of The House of CHANEL
• People leadership and development
• Fostering a meaningful client experience centered around inclusion and connection
• Building collaborative partnerships and relationships
• Being comfortable in the middle of complexity and ambiguity
• Multi-tasking within projects in a dynamic, fast paced environment
• Creativity and innovation by testing, learning, and taking new risks
• Appreciation for art, beauty, and luxury

What you will bring to the team:

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics:

• Proficiency in Microsoft Office suite (Excel, Word, Power point) and email (e.g., Outlook)
• A comprehensive knowledge of fashion styling, merchandising and visual display
• Working with digital photography and using phone application to execute projects
• Minimum associate degree in Display and Exhibition Design or comparable Art / Fashion related course of study
• Minimum of 2 years in a similar position or higher: preferably with a luxury brand
• A high level of professionalism in communication, attitude and teamwork with clients, employees & management team
• Able to move heavy items - may include overhead lifting, pulling, and pushing of items up to 25 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays
• Front of House Fashion:Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results *Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Compensation:

The anticipated base salary range for this position is $68,600 through $90,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Diversity and Inclusion:

At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.

Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

CHANEL Community:

CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities. Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability:

CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation CHANEL:

Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.

For more information, please navigate to the Fondation CHANEL website here.

Career and Leadership Development:

We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

Company Overview:

CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.