Group Benefits, Client Relationship Manager

The Hartford; Alpharetta (GA); In loco; USD 80.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work arrangement

Incentive plan

Office 3 days/week

Descrizione del lavoro

The Hartford is seeking a Client Relationship Manager in Georgia (Alpharetta/Atlanta area) to retain and grow a disability and life group benefits book. This role requires strong account management, licensing, and relationship-building skills, with collaboration across brokers, underwriters, and internal partners.

Hybrid work is required with an office presence 3 days per week (Tue–Thu). The salary range is $80,000–$120,000 with incentive opportunities, reflecting market rates for a

Competenze

• A minimum of 2 years of Disability and Life Group Benefits experience, emphasis on account management preferred.
• Must obtain and maintain the Group Life & Health license including Continuing Education.
• Ability to facilitate meetings and present to groups of varying sizes.
• Proficient in MS Office: Outlook, Word, Excel, PowerPoint.
• Excellent verbal and written communication; highly organized with multiple priorities.

Mansioni

• Retain and grow your book of business.
• Proactively support clients with stewardship meetings and annual enrollment activity.
• Develop and execute book of business strategies aligned with profitability targets.
• Collaborate with Brokers, Regional Account Executives, and Underwriters.
• Drive renewals and coordinate resources to meet client needs.
• Identify process improvements for clients and broader base.

Conoscenze

Group Benefits experience

Account management

G/L&H license

MS Office

Communication skills

Relationship building

Independent worker

Leadership

Strumenti

MS Office Suite

Descrizione del lavoro

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Hartford’s Group Benefits segment is a market leader in life and disability insurance and an expanding suite of voluntary products and services, providing businesses with the employee benefits solutions necessary to attract and retain top talent. We view underwriting human achievement to be at the heart of what we do, aiming to build resilience in our communities, empower personal and business success for our customers and create a culture where our employees can thrive. Our Atlanta or Alpharetta, GA office is seeking a Client Relationship Manager to join our dynamic team – Must be within market to be considered.

Client Relationship Manager - SA08AE

Your primary role is to retain and grow your book of business.

Responsibilities

• Proactively support your clients through various interactions including stewardship meetings based on each customer’s needs.
• Develops and executes comprehensive book of business strategies consistent with organizational initiatives, profitability & persistence targets, segment requirements, and individual customer’s needs.
• Make recommendations for changing where appropriate.
• Keeps abreast of client's changing benefits/HR needs/corporate landscape.
• Identifies and coordinates annual enrollment activity/communication requirements.
• Actively supports Book of Business growth objectives by identifying and pursuing opportunities for new and/or increased lines of coverage in conjunction with the Regional Account Executive.
• Partners with Regional Account Executive to educate and develop relationships with Brokers and their staff.
• Drives the renewal process in collaboration with the Regional Account Executive and the Underwriter, engaging other business partners as appropriate.
• Primary liaison between customer, producer and internal partners to ensure customer needs are addressed, bringing in the right resources at the right time.
• Identifies opportunities for process improvement, for the benefit of individual customers and the broader customer base and acts as appropriate.
• Understand and effectively communicate basic underwriting principles, claims experience and pricing justifications to Producers and Customers.

Qualifications

• A minimum of 2 years of Disability and Life Group Benefits experience, emphasis on account management is preferred.
• As a condition of your employment, you must obtain and maintain the Group Life & Health license including Continuing Education requirements.
• Ability to facilitate meetings and/or present to groups of varying sizes.
• Proficient in MS Office, including Outlook, Word, Excel, & PowerPoint.
• Excellent verbal and written communication skills.
• Highly organized, detail oriented and able to manage multiple priorities at once.
• Ability to build rapport and develop/maintain strong relationships with internal/external partners.
• Ability to work independently.
• Demonstrates good leadership skills.
• *Must reside near one of the listed offices to be considered: Atlanta, GA or our Alpharetta, GA location.

In addition to a competitive base salary, this role participates in an incentive compensation plan that pays throughout the year, providing ongoing opportunities to earn additional rewards based on individual and business performance. This role will have a Hybrid work arrangement. Candidates will have the expectation of working in an office 3 days a week (Tuesday through Thursday).

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $80,000 - $120,000

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age