Group Account Supervisor

SmartRecruiters, Inc.; Irvine (CA); On-site; USD 125,000 - 237,000; Full time

Job summary

AbbVie’s Pacific Communications division seeks an Account Group Supervisor to lead integrated account and brand strategy across major brands. You will guide senior client partnerships, manage launches, and align cross-functional teams to deliver high-impact campaigns while overseeing budgets and the account team.

The role emphasizes building trusted relationships with executive stakeholders, driving multi-brand initiatives, and shaping strategic directions across channels in a collaborative,

Qualifications

• Bachelor’s degree in a relevant field with 8+ years of agency, healthcare, pharmaceutical, or client-side experience.
• Ability to develop integrated strategies, brand plans, launch plans across multiple brands or channels.
• Proven success building trusted relationships with senior/executive-level clients and managing expectations.
• Experience overseeing complex, multi-workstream programs with budgets and timelines.
• Proficiency with Microsoft Office; experience with project-management/workflow systems is a plus.
• Excellent communication, presentation, and relationship-management skills; ability to lead cross-functional teams.

Responsibilities

• Lead integrated account and brand strategy across brands.
• Serve as the senior strategic partner for clients and guide major initiatives.
• Oversee major programs, launches, and communications campaigns.
• Direct cross-functional collaboration and ensure on-strategy execution and budget adherence.
• Oversee budgets, forecasts, and financial reporting across brands; provide client with accurate info.
• Lead and develop the account team and promote collaboration and high service quality.

Skills

Strategic leadership

Brand leadership

Client relationships

Program leadership

Communication skills

Technology tools

Education

Bachelor’s degree in advertising, marketing, communications, business, healthcare communications, or a related field

Tools

Microsoft Office

Project management / workflow systems

Job description

• Compensation: USD 124,500 - USD 236,500 - yearly

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube.

Job Description

Pacific Communications, a division of AbbVie, is full-service healthcare communications agency that brings strategy, creativity, and energy to every challenge. We partner with clients to launch and grow brands through innovative technology, marketing, and integrated communications solutions in both Therapeutic and Aesthetic business units. Our goal is to create Brave, Authentic, and Inspiring creative work that connects with audiences, moves brands forward, and makes a meaningful impact. Join a diverse and collaborative team that is passionate about doing great work—and having fun along the way.

As an Account Group Supervisor at Pacific Communications, you’ll provide strategic leadership across multiple brands, channels, or major client initiatives. You’ll guide integrated communications strategies, oversee launches and complex programs, build senior-level client partnerships, manage account-level financial performance, and align teams across the agency. You’ll also help develop senior account professionals and strengthen the agency’s broader relationship with clients.

This role is ideal for an experienced account leader who thrives on seeing the big picture while bringing people and ideas together. At Pacific, you’ll help shape high-impact work, lead meaningful client partnerships, and support a culture driven by passion and a commitment to creating Brave, Authentic, and Inspiring creative solutions.

Responsibilities:

Lead integrated account and brand strategy

• Develop a deep understanding of assigned brands, disease states, products, audiences, competitors, and market dynamics.
• Translate client objectives and market opportunities into integrated communications strategies, brand plans, critical issues, key strategic initiatives, creative platforms, and tactical recommendations across channels and brands.

Serve as the senior strategic client partner

• Act as the primary agency contact for strategic questions, account priorities, and business guidance.
• Build and maintain trusted relationships with key client stakeholders, including executive-level contacts when applicable.
• Provide proactive partnership, anticipate client needs, and ensure agency recommendations and deliverables are aligned with client objectives and strategies.

Oversee major programs, launches, and communications initiatives

• Lead new product and indication launches (when appliable), annual marketing plans, competitive initiatives, and major client programs.
• Guide the development of meeting plans, agendas, content, workshops, mainstage presentations, field advisory boards, and other strategic communications activities.

Direct cross-functional agency collaboration and execution

• Provide strategic direction to Account Services, Creative, Production, Media, Public Relations, , vendors, and other agency partners.
• Lead strategic input and review meetings, align resources across workstreams, and ensure projects are executed on strategy, on time, within budget, and meet quality and review requirements.

Oversee account budgets and financial performance

• Review and oversee annual budgets, estimates, expenditures, forecasts, and financial reporting across assigned brands
• Provide accurate financial information to clients and agency leadership, establish appropriate budget guidelines, identify risks, and recommend adjustments based on business, market, or competitive conditions.

Lead and develop the account team

• Set expectations, delegate responsibilities, and promote accountability across the account team. Manage Senior Account Executives, Account Executives, Account Supervisors, and other team members, helping them strengthen their strategic contribution, brand leadership, client-management skills, and readiness for increased responsibility.
• Foster collaboration, continuous improvement, and high-quality client service.

Qualifications

• Education and experience: Bachelor’s degree in advertising, marketing, communications, business, healthcare communications, or a related field, with 8 or more years of relevant agency, healthcare, pharmaceutical, or client-side experience. Equivalent experience may be considered.
• Strategic and brand leadership: Demonstrated ability to develop integrated communications strategies, brand plans, creative platforms, tactical recommendations, and launch plans across multiple brands or channels.
• Client relationship management: Proven success building trusted relationships with senior/executive-level clients, providing strategic counsel, managing expectations, and strengthening partnerships.
• Integrated program leadership: Ability to oversee complex, multi-workstream programs involving multiple agency disciplines, deliverables, timelines, budgets, review requirements, and external partners.
• Technology and systems: Proficiency with Microsoft Office applications. Experience with project-management, document-management, or workflow systems is a plus.
• Professional attributes: Excellent communication, presentation, and relationship-management skills, with the ability to lead cross-functional teams, delegate effectively, and manage senior professionals. Highly organized, adaptable, analytical, collaborative, and detail-oriented, with strong judgment, strategic thinking, and the ability to manage competing priorities and confidential information.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipatein our long-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.