Group Account Director - AntiSocial

Thinkingbox; Los Angeles (CA); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Office in Los Angeles

Hybrid work with Friday remote option

401k matching (US employees only)

Comprehensive extended health benefits

Dog-friendly offices

Unlimited coffee and snacks

Flexible time off

Job summary

AntiSocial, part of the Thinkingbox family, seeks a Group Account Director in Los Angeles to lead major client partnerships. You will guide senior client relationships, mentor the account team, and partner with Strategy, Creative, Social, Influencer, Media, and Production to deliver integrated campaigns that drive growth.

The ideal candidate balances big-picture strategy with hands-on leadership, thrives in fast-moving environments, and champions client success and team development.

Qualifications

• 10+ years in account management or agency leadership.
• Experience leading large, high-value client relationships.
• Deep understanding of social-first marketing and integrated campaigns.
• Proven ability to mentor account teams and lead cross-functional groups.
• Strong commercial acumen with budgets, scopes, and profitability.

Responsibilities

• Lead and oversee a portfolio of key client accounts.
• Build relationships with senior client stakeholders.
• Provide strategic counsel to translate business challenges into opportunities.
• Oversee integrated programs across social, content, influencer, and media.
• Lead senior-level client presentations and business reviews.
• Drive account growth and expansion opportunities.
• Ensure account health, profitability, and delivery quality.
• Mentor Account Directors and Managers.

Skills

Account leadership

Relationship management

Strategic thinking

Cross-functional leadership

Communication

Negotiation

Mentoring

Presentation skills

Job description

Who We Are

Hi! We're AntiSocial, a social-first digital marketing agency powered by people who love to create. Our work spans industries and disciplines, from conceptual campaigns and strategic media plans to creator partnerships, influencer strategies, and content production for leading brands around the world. As part of the Thinkingbox family, we bring creativity, collaboration, and innovation to everything we do. At AntiSocial, you'll join a diverse and talented team that delivers bold campaigns and innovative solutions for some of the world's top brands. Our culture is one of collaboration, creativity, and connection. Whether it's brainstorming with colleagues, hanging out with our office dogs, or enjoying monthly events, we keep our work environment vibrant, inclusive, and fun.

The Opportunity

We're looking for a Group Account Director to join our Los Angeles team and play a key leadership role across some of AntiSocial's largest and most exciting client partnerships.

This is a senior client leadership position for someone who knows how to build strong relationships, lead complex accounts, and turn client challenges into opportunities for great work and long-term growth. You'll serve as a trusted strategic partner to senior-level clients while leading and mentoring our Account team, ensuring we're delivering thoughtful, innovative, and impactful work across every touchpoint.

You'll work closely with Strategy, Creative, Social, Influencer, Media, and Production teams to bring integrated ideas to life - from always-on social and creator programs to large-scale campaigns and content productions.

The ideal person is equal parts relationship builder, strategic thinker, team leader, and problem solver. You understand the social and digital landscape, know how to navigate complex organizations and ambitious clients, and are energized by helping both people and accounts grow.

Responsibilities

• Lead and oversee a portfolio of key client accounts, serving as a senior and trusted point of contact

• Build strong, long-term relationships with senior client stakeholders and develop a deep understanding of their businesses, brands, audiences, and goals

• Provide strategic counsel to clients and help translate business challenges into clear opportunities for the agency

• Oversee integrated programs spanning social, creative, content production, influencer and creator marketing, digital media, and campaign development

• Partner closely with Strategy, Creative, Production, Media, and Social teams to ensure work is strategically sound, creatively strong, and delivered to a high standard

• Lead senior-level client presentations, conversations, workshops, and business reviews

• Identify opportunities to expand existing partnerships and introduce additional AntiSocial and Thinkingbox capabilities

• Own account health, including client satisfaction, scope, profitability, resourcing, and overall quality of delivery

• Partner with internal leadership on account growth strategies, forecasting, scopes of work, and annual planning

• Provide direction and mentorship to Account Directors, Account Managers, and other members of the Account team

• Help establish clear ways of working across internal teams and client organizations

• Anticipate challenges, navigate difficult conversations, and proactively develop solutions before issues escalation

• Ensure teams have the information, resources, and clarity needed to deliver exceptional work

• Stay connected to social platforms, creator culture, digital trends, emerging technology, and broader changes in the marketing landscape

• Contribute to new business opportunities, pitches, and organic growth initiatives

• Help shape the continued growth of AntiSocial's Account department, culture, processes, and client experience

Requirements

• 10+ years of experience in account management, client services, or business leadership within an agency environment

• Experience leading large, complex, and high-value client relationships

• Strong understanding of social-first marketing, digital campaigns, content, creators/influencers, and integrated marketing

• Experience managing multidisciplinary teams and collaborating across Creative, Strategy, Production, Media, and Social

• A track record of growing client relationships and identifying organic business opportunities

• Confidence working directly with senior and executive-level client stakeholders

• Strong commercial awareness, including experience managing scopes, budgets, forecasts, and account profitability

• Excellent presentation, communication, negotiation, and relationship-building skills

• Strong leadership skills with experience mentoring and developing account teams

• The ability to balance big-picture strategic thinking with the details required to keep complex accounts moving

• A proactive, solutions-oriented approach and comfort navigating fast-moving environments

• A genuine interest in culture, social media, creators, advertising, and the evolving digital landscape

Benefits

• Monday - Thursday in office (Fridays are remote optional)

• Flexible time off, including paid vacation and sick days

• Consistent culture and team-building events

• Employee recognition and incentive programs

• Seasonal celebrations and gatherings throughout the year

• Office lunches

• Branded company swag

• Access to industry events, learning opportunities, and non-profit outreaches

• Dog-friendly offices

• Unlimited coffee, drinks, and snacks

• Flex work and travel options

• Comprehensive extended health benefits

• 401k matching (US employees only)

You're someone who clients want in the room and teams want in their corner. You can see the bigger picture while still understanding what it takes to get great work out the door. You're comfortable challenging a brief, navigating ambiguity, having difficult conversations when necessary, and creating clarity for the people around you.

Most importantly, you care about building partnerships rather than simply managing projects - helping clients achieve their goals, helping teams produce work they're proud of, and finding opportunities for both to grow.

Equal Opportunity

At AntiSocial, we're committed to creating an inclusive environment where everyone feels valued, heard, and empowered to thrive. We believe that diversity is our creative strength - it's the range of perspectives, experiences, and backgrounds that fuels our best ideas and most innovative solutions. We welcome and encourage applicants of all races, ethnicities, genders, identities, abilities, ages, sexual orientations, and backgrounds to apply. Your voice matters here.