Group Account Director

BBH USA; New York (NY); On-site; USD 149,340 - 239,148; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Parental and family care leave

Tuition reimbursement

Flexible time off

Job summary

BBH is seeking a full‑time Group Account Director in New York to lead a portfolio of major clients and act as the autonomous business lead on strategic initiatives. You will drive revenue growth, oversee budgets, and ensure high‑quality client communication across disciplines.

The role requires a seasoned leader with exceptional presentation and relationship‑building skills, capable of guiding teams and interfacing with C‑suite clients to deliver profitable outcomes.

Qualifications

• 10+ years of experience in client service.
• Significant experience leading advertising agency teams with internal and client leadership.
• Strategic agility: capable of arriving at insights that solve client challenges.
• Conceptual thinker who appreciates great creative and can support and sell the best ideas.
• Expert at solution finding – identifies cost‑effective, client‑effective plans across all BBH capabilities.
• Exceptional communication skills, including presentation and written communication.
• Polished business acumen, comfortable with C‑Suite and junior clients.
• Demonstrated leadership and relationship‑building skills across personality levels and seniorities.

Responsibilities

• Lead client relationships with an emphasis on driving revenue growth, both organically and through new business.
• Embrace, champion, and sell all of BBH’s capabilities.
• Manage internal teams to identify, propose, and deliver agreed‑upon projects on time, on budget, and on scope.
• Coordinate resources with PM and other colleagues against signed work.
• Ensure all client‑facing materials are error‑free, high quality, and reflective of BBH’s philosophy.
• Communicate findings, insights, and recommendations clearly in written, oral, and presentation forms.
• Lead and interacts with colleagues and clients positively and professionally.
• Champion best‑in‑class project and financial management for all projects and growth opportunities.
• Coaches and teaches project and budget management skills to team members and holds them accountable.
• Partners with Finance to ensure team delivers and tracks tasks, projects, and costs effectively.
• Communicates targets, budgets, and profitability to project teams.
• Supports Finance with revenue forecasting, financial reporting, invoicing, and debt collection.
• Forecasts revenue and monthly targets for clients and raises challenges or risks promptly.
• Recommends course of action if client revenue targets move off course.

Skills

Client leadership

Strategic thinking

Communication

Relationship building

Executive interfacing

Job description

Bartle Bogle Hegarty (BBH) is a world‑famous creative agency that creates eye‑opening work for brands worldwide. Founded in London in 1982, the agency now has offices in New York, Los Angeles, Stockholm, Mumbai, Singapore, and Shanghai. Our first ad for Levi’s, featuring a black sheep travelling opposite a flock of white ones, inspired our logo and guiding philosophy: when the world zigs, zag. We believe in the power of difference to make a difference.

Overview

We are seeking a full‑time Group Account Director. The ideal account person is a leader with tenacity, resourcefulness, business sense, pro‑active curiosity, and cool‑headedness to behave like the CEO of their account, brand or project. The GAD is the department’s seniormost leader, acting as an autonomous business lead across the agency’s largest and most important clients.

Short List

• Leads a portfolio of clients that generates $7‑10MM+ in annual revenue.
• Ultimately responsible for the financial wellness of their businesses, driving growth and ensuring profitability.
• Skilled executive interfacing with senior clients (often C‑suite) and solving any problem.
• Gifted communicator, presenter, proposal writer, and developer of business.
• Manages, mentors, and trains mid‑and‑senior level staff with high EQ and empathy.
• Ultimate collaborator across disciplines.

Responsibilities

The Group Account Director is accountable for operational excellence and client satisfaction across all clients, brands, and initiatives assigned.

Partnership With Clients

• Leads client relationships with an emphasis on driving revenue growth, both organically and through new business.
• Embraces, champions, and sells all of BBH’s capabilities.
• Manages internal teams to identify, propose, and deliver agreed‑upon projects on time, on budget, and on scope.
• Coordinates resources with PM and other colleagues against signed work.
• Ensures all client‑facing materials are error‑free, high quality, and reflective of BBH’s philosophy.
• Communicates findings, insights, and recommendations clearly in written, oral, and presentation forms.
• Leads and interacts with colleagues and clients positively and professionally.

Project / Financial Management

• Champions best‑in‑class project and financial management for all projects and growth opportunities.
• Coaches and teaches project and budget management skills to team members and holds them accountable.
• Partners with Finance to ensure team delivers and tracks tasks, projects, and costs effectively.
• Communicates targets, budgets, and profitability to project teams.
• Supports Finance with revenue forecasting, financial reporting, invoicing, and debt collection.
• Forecasts revenue and monthly targets for clients and raises challenges or risks promptly.
• Recommends course of action if client revenue targets move off course.

Qualifications

• 10+ years of experience in client service.
• Significant experience leading advertising agency teams with internal and client leadership.
• Strategic agility: capable of arriving at insights that solve client challenges.
• Conceptual thinker who appreciates great creative and can support and sell the best ideas.
• Expert at solution finding – identifies cost‑effective, client‑effective plans across all BBH capabilities.
• Exceptional communication skills, including presentation and written communication.
• Polished business acumen, comfortable with C‑Suite and junior clients.
• Demonstrated leadership and relationship‑building skills across personality levels and seniorities.

Additional Information

Our Publicis Groupe motto “Viva La Différence” embodies our commitment to belonging and inclusive experiences. Publicis Groupe provides inclusive benefit programs, including medical, dental, vision, disability, 401(k), parental and family care leave, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process, please contact [e-mail]. All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $149,340.00 – USD $239,148.00 Annually, with possible bonus or incentive compensation. Temporary roles may participate in the freelancer/temporary employee medical plan or 401(k) plan after meeting eligibility criteria. The application deadline is 8/3/2026.