Ground Systems Service Operations - Electrician (Phoenix)

Zipline; Phoenix (AZ); On-site; USD 60,000 - 95,000; Full time

Job summary

Zipline is seeking a Ground Systems Service Operations Electrician to build and sustain electrical and network infrastructure at new and operating sites. You will own field-installation quality, maintenance, and troubleshooting to ensure reliable operation.

You will install, diagnose, and maintain ground systems, follow safety protocols, and collaborate with engineering teams. Travel up to 20% required, with heavy training in first months.

Qualifications

• Licensed Electrician or equivalent electrical trades background.
• Strong safety culture; experience following mechanical/electrical safety procedures.
• Competency in electrical/mechanical assembly and inventory management.
• Ability to perform shift work and work outdoors in all weather.
• Valid U.S. driver's license; ability to lift 55+ lbs.
• Travel requirement: 20% (80% travel during the first 3 months for training).
• OSHA 30 certification.
• Proficiency in reading technical drawings.
• Experience with material handling equipment (forklift, pallet jack, scissor lift).
• Experience in HVAC, industrial networking, or manufacturing equipment maintenance.
• Proven ability to adapt to new technologies and solve time-sensitive, complex problems.

Responsibilities

• Install, configure, and commission ground systems, ensuring quality control and issue resolution.
• Diagnose and resolve complex electrical/network faults and site issues.
• Perform maintenance and upgrades to maximize uptime and reliability.
• Collaborate with engineering teams to manage ticketing and documentation.
• Maintain inventory, tool accountability, and site installation records.
• Ensure strict compliance with safety protocols, electrical standards, and SOPs.
• Develop and update technical guides and installation standards.
• Maintain required certifications and a safety-first mindset.

Skills

Safety culture

Electrical/mechanical assembly

Inventory management

Shift work outdoors

Valid U.S. driver's license

Education

Licensed Electrician or equivalent electrical trades background

Tools

Forklift

Pallet jack

Scissor lift

Reading technical drawings

Job description

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You And The Role

As a Ground Systems Service Operations Electrician, you will build and sustain the electrical and network infrastructure that supports those operations at new and operating sites. You will own field-installation quality, maintenance, and troubleshooting within published standards and procedures. Excellent work means sites are commissioned with verified installations, complete records, resolved corrective actions, and reliable systems ready for operation.

What You’ll Do

• Install, configure, and commission ground systems, ensuring quality control and issue resolution.
• Diagnose and resolve complex electrical/network faults and site issues.
• Perform maintenance and upgrades to maximize uptime and reliability.
• Collaborate with engineering teams to manage ticketing and documentation.
• Maintain inventory, tool accountability, and site installation records.
• Ensure strict compliance with safety protocols, electrical standards, and SOPs.
• Develop and update technical guides and installation standards.
• Maintain required certifications and a safety-first mindset.

What You’ll Bring

Basic Qualifications

• Licensed Electrician or equivalent electrical trades background.
• Strong safety culture; experience following mechanical/electrical safety procedures.
• Competency in electrical/mechanical assembly and inventory management.
• Ability to perform shift work and work outdoors in all weather.
• Valid U.S. driver’s license; ability to lift 55+ lbs.
• Travel requirement: 20% (80% travel during the first 3 months for training).

Preferred Qualifications

• OSHA 30 certification.
• Proficiency in reading technical drawings.
• Experience with material handling equipment (forklift, pallet jack, scissor lift).
• Experience in HVAC, industrial networking, or manufacturing equipment maintenance.
• Proven ability to adapt to new technologies and solve time-sensitive, complex problems.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.